Housing Access & Resources Advocate

Volunteers of America Delaware Valley; Camden; On-site; AUD 50,000 - 65,000; Full time

Job summary

A community service organization in Australia is seeking a qualified individual to assist clients in obtaining income resources and securing affordable housing opportunities. Responsibilities include collaborating with housing providers, maintaining records, and helping participants apply for social service benefits. Candidates should possess a Bachelor's degree in Human Services and have two years of relevant experience. Strong communication skills and basic computer proficiency are essential. This role presents the opportunity to make a positive impact on the community.

Qualifications

• 2 years of experience in a human service position.
• Ability to interact appropriately with clientele.

Responsibilities

• Assist clients in obtaining income resources and referrals.
• Develop a resource file based on participant needs.
• Work with landlords and housing authorities to identify opportunities.
• Complete necessary documentation as per funding requirements.

Skills

Effective written and verbal communication skills

Excellent interpersonal skills

Basic computer skills

Education

Bachelor's degree in Human Services or related field

Job description

Responsibilities include assisting clients in obtaining appropriate sources of income resources, community contacts and referrals. Responsible for seeking housing resources and forming reputable relationships with housing providers to secure affordable permanent housing opportunities for clients.

Scope of Duties:

• Develop resource file and inventory of benefits services, based on participant need.
• Work with landlords, county boards of social services, local realtors, housing authorities and other subsidized apartment complexes to identify housing opportunities and resources. Maintain regular contact.
• Assist participants with applications for social service benefits.
• Facilitate information sharing documentation such as ‘Rent Smart” Financial Smart with participants surrounding the goals of housing and financial stability.
• Meet with each participant reporting homelessness and conduct housing assessment and planning efforts.
• Provide individual follow up for all referrals.
• Complete all necessary documentation in accordance with funding source requirements and policies and procedures.
• Maintain accurate and confidential records indicating services provided and progress made for participants.
• Interact with clients, staff, and outside contacts with respect and courtesy.
• Maintain client and staff confidentiality in compliance with administrative policies and procedures.
• Attend and participate in regularly scheduled staff meetings, conferences, and training sessions.
• Any duties assigned by Supervisor.

ADA Essential Functions:
1. Regularly required to use hands to handle or feel.
2. Regularly required to reach.
3. Regularly required to stand, walk, sit, talk and hear.
4. Occasionally required to smell, stoop.
5. Regularly required to lift and move up to 10 lbs.
6. Regularly required to see clearly at 20 inches or less.
7. Ability to observe an area that can be seen up and down or to the left and right while eyes remains fixed on a given point.

Qualifications

Skills

Behaviors

:

Motivations

:

Education

Required

Bachelors or better in Human Services or related field.

Experience

Required

Bachelor's Degree in a Human Service field and two years of experience in a human service position. Must possess effective written and verbal communication skills, excellent interpersonal skills and an ability to interact appropriately with clientele. Basic computer skills.

Licenses & Certifications

Preferred

Valid Drivers License

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.