Case Manager - NSW

DXC Technology Inc.; Australia; On-site; AUD 70,000 - 98,000; Full time

Benefits offered by this job

DXC University

Flexible leave options

Referral rewards

Employee Assistance Program

Novated leasing

Job summary

DXC Technology Inc. in Australia is hiring a Workers' Compensation Case Manager to oversee all aspects of workers' compensation claims within a self-insured framework.

You will coordinate medical care, support return-to-work initiatives, and ensure compliance with relevant laws. The role requires a Bachelor’s degree (HR, business, nursing or related) and at least two years’ experience in workers' compensation case management.

Qualifications

• Minimum 2 years of experience in workers' compensation case management.
• Knowledge of workers' compensation laws and regulations.
• Strong communication and interpersonal skills.
• Ability to manage multiple cases and prioritize effectively.

Responsibilities

• Oversee all aspects of workers' compensation claims in a self-insured setting.
• Coordinate medical care and facilitate return-to-work programs.
• Ensure compliance with applicable laws and regulations.
• Collaborate with medical providers, employees, and management.

Skills

Workers' compensation laws

Communication skills

Multitasking

Microsoft Office

Education

Bachelor’s degree in human resources, Business Administration, Nursing, or a related field

Tools

Microsoft Office Suite

Job description

Job Description:

DXC’s Insurance Software and BPS (ISB) helps insurers around the world modernize and run their core operations at scale by combining deep industry expertise, proven software platforms, and innovative AI-driven solutions. A global market leader in core insurance platforms, ISB delivers solutions across policy administration, claims, billing, analytics, and digital engagement supporting Life & Annuity, Property & Casualty, and Specialty insurance markets. You’ll directly shape how the world’s leading insurers operate by helping to transform the policy, underwriting, and claims systems that millions of people rely on every day.

Why Join DXC Technology?

DXC is committed to building better futures for our customers, colleagues, environment, and communities. We take care of each other and foster a culture of inclusion, belonging and corporate citizenship. We put this to action developing and implementing societal initiatives.

What you will be doing

The Workers' Compensation Case Manager is responsible for overseeing and managing all aspects of workers' compensation claims for injured workers within a self-insured framework. This role involves coordinating medical care, facilitating return-to-work programs, and ensuring compliance with applicable laws and regulations. The case manager will collaborate with medical providers, employees, and management to promote a safe and efficient work environment.

Education

• Bachelor’s degree in human resources, Business Administration, Nursing, or a related field is desirable.

Experience

• Minimum of 2 years of experience in workers' compensation case management, preferably in a self-insured environment.

Skills

• Strong knowledge of workers' compensation laws and regulations.
• Excellent communication and interpersonal skills.
• Ability to manage multiple cases simultaneously and prioritize effectively.
• Proficient in Microsoft Office Suite.

Competencies

• Analytical skills: ability to assess complex information and make informed decisions.
• Attention to detail: strong organizational skills with a focus on accuracy.
• Problem-solving: ability to identify issues and implement effective solutions in a timely manner.
• Empathy: understanding the challenges injured workers face and providing compassionate support.

Our culture and benefits

As an employer of choice, our 'people first' philosophy means we offer competitive remuneration, benefits, training and career opportunities that reflect our commitment to improving the lives of our employees and the communities in which we live and work.

• Extensive resources to support your onboarding and continual development including DXC University.
• Referral rewards for bringing friends and family to work at DXC.
• Flexible leave options, including purchased leave.
• Charitable and emergency services volunteer days.
• Employee Assistance Program to support well-being.
• Benefit basics: novated leasing, discounted health insurance, paid parental leave and many other discounts.

Equal Opportunity Employer

DXC is proud to be an equal opportunity employer and we welcome submissions from people from all walks of life.

Accommodations

Accommodation of special needs for qualified candidates may be considered within the framework of the DXC Accommodation Policy. DXC Technology is committed to working with and providing reasonable accommodation to support qualified individuals with physical and mental disabilities.