Case Manager

DXC Technology; City of Brisbane; On-site; AUD 80,000 - 100,000; Full time

Benefits offered by this job

Competitive remuneration

Flexible leave options

Volunteer days

Employee Assistance Program

Discounted health insurance

Job summary

DXC Technology in Brisbane is seeking a Workers' Compensation Case Manager to oversee and manage claims for injured workers. This role involves coordinating medical care and facilitating return-to-work programs while ensuring compliance with laws.

The ideal candidate will have at least 2 years of experience in workers' compensation and a Bachelor's degree in a related field. DXC offers competitive remuneration and flexible leave options.

Qualifications

• Minimum of 2 years of experience in workers' compensation case management, preferably in a self-insured environment.
• Ability to manage multiple cases simultaneously and prioritize effectively.

Responsibilities

• Oversee and manage all aspects of workers' compensation claims for injured workers.
• Coordinate medical care and facilitate return-to-work programs.
• Ensure compliance with applicable laws and regulations.
• Collaborate with medical providers and employees.

Skills

Knowledge of workers' compensation laws

Communication skills

Interpersonal skills

Analytical skills

Attention to detail

Problem-solving

Education

Bachelor's degree in human resources, Business Administration, Nursing, or related field

Tools

Microsoft Office Suite

Job description

Overview

DXC's Insurance Software and BPS (ISB) helps insurers around the world modernize and run their core operations at scale by combining deep industry expertise, proven software platforms, and innovative AI-driven solutions. A global market leader in core insurance platforms, ISB delivers solutions across policy administration, claims, billing, analytics, and digital engagement supporting Life & Annuity, Property & Casualty, and Specialty insurance markets. You’ll directly shape how the world\'s leading insurers operate by helping to transform the policy, underwriting, and claims systems that millions of people rely on every day.

Job Description

What You Will Be Doing

The Workers\' Compensation Case Manager is responsible for overseeing and managing all aspects of workers\' compensation claims for injured workers within a self-insured framework. This role involves coordinating medical care, facilitating return-to-work programs, and ensuring compliance with applicable laws and regulations. The Case Manager will collaborate with medical providers, employees, and management to promote a safe and efficient work environment.

Responsibilities

• Oversee and manage all aspects of workers\' compensation claims for injured workers within a self-insured framework.
• Coordinate medical care and facilitate return-to-work programs.
• Ensure compliance with applicable laws and regulations.
• Collaborate with medical providers, employees, and management to promote a safe and efficient work environment.

Qualifications

• Education: Bachelor\'s degree in human resources, Business Administration, Nursing, or related field is desirable.
• Experience: Minimum of 2 years of experience in workers\' compensation case management, preferably in a self-insured environment.
• Skills: Strong knowledge of workers\' compensation laws and regulations.
• Excellent communication and interpersonal skills.
• Ability to manage multiple cases simultaneously and prioritise effectively.
• Proficient in Microsoft Office Suite.

Competencies

• Analytical Skills: Ability to assess complex information and make informed decisions.
• Attention to Detail: Strong organisational skills with a focus on accuracy.
• Problem-solving: Ability to identify issues and implement effective solutions in a timely manner.
• Empathy: Understanding the challenges injured workers face and providing compassionate support.

Culture and Benefits

• DXC is committed to building better futures for our customers, colleagues, environment, and communities. We foster a culture of inclusion and corporate citizenship. We support societal initiatives within our Social Impact Practice. #WeAreDXC
• Competitive remuneration, benefits, training and career opportunities.
• Flexible leave options, including purchased leave.
• Volunteer days and well-being support through an Employee Assistance Program.
• Novated leasing, discounted health insurance, paid parental leave, and other discounts.

We are an Equal Opportunity Employer. DXC is proud to be an equal opportunity employer and we welcome submissions from people from all walks of life. We celebrate diversity and recognise the unique contributions of our people. It is our inclusive culture that powers our results, and our company grows only if our people grow. Accommodation of special needs may be considered within the DXC Accommodation Policy. DXC Technology is committed to supporting qualified individuals with physical and mental disabilities. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, and diverse work styles. We are dedicated to fostering an inclusive environment where everyone can thrive.

Recruitment fraud warning: DXC does not make offers of employment via social media networks and never asks for money or payments from applicants. More information on employment scams is available here.