Administration Officer / Receptionist

Centacare; Adelaide; On-site; AUD 41,000 - 59,000; Full time

Benefits offered by this job

SCHCADS Award 2010 Level 2

Salary packaging

Meal and entertainment card option

Employee Assistance Program (EAP)

Health insurance discounts with Bupa

Job summary

Centacare is seeking an Administration Officer/Receptionist to support the Children’s Services Unit in Adelaide. The role includes reception, general administration, and site coordination to ensure efficient operations and client-friendly service.

The successful candidate will handle enquiries with professionalism, maintain confidential records, and be able to multitask in a dynamic team environment, contributing to quality service for families and children.

Qualifications

• Working with Children Check required (DHS)

Responsibilities

• Provide essential administrative support to the CSU team
• Manage reception duties: greet visitors and respond to enquiries
• Coordinate site activities and support multiple programs
• Maintain confidentiality and handle information professionally
• Backfill other administration roles within CSU across Adelaide locations when needed

Skills

Outgoing personality

Clear communication

Attention to detail

Time management

Organisation

Microsoft Office

Driver's Licence

Teamwork

Customer service

Multitasking

Interpersonal skills

Tools

Penelope

MS Office

Job description

Join our dynamic Children's Services team as an Administration Officer/Receptionist, providing quality customer service, administrative support, and site coordination.

The Role

The Administration Officer/Receptionist will work within the Children's Services Unit (CSU), which consists of various programs designed to support individuals, families, and children. The CSU aims to build parenting capacity through family supports, therapeutic interventions, development of parenting and relationship skills, and connection to community resources.

In this role, you will provide essential administrative support to the CSU team, while managing reception duties, such as welcoming visitors and responding to enquiries with professionalism and sensitivity. You will be a proactive self-starter, capable of multi-tasking and delivering high-quality, confidential support in a dynamic environment.

This is a (6) six-month, fixed-term opportunity to cover parental leave.

See attached position description for full details.

What you need to bring

Essential

• Valid Department of Human Services (DHS) Working with Children Check.
• Outgoing, friendly personality with the ability to relate to and communicate with people from all different cultures, including young children, parents and staff
• Experience in providing a broad range of administration skills with excellent attention to detail
• Clear and confident communication skills
• Ability to work effectively within a multi-faceted team environment along with proven ability to work independently
• Well-developed time management and organisational skills with the ability to prioritise
• Excellent computer literacy including Microsoft Office Suite
• Current Driver's Licence
• Ability to backfill other administration roles within CSU across alternative locations within Adelaide metropolitan area when required

Desirable

• Experience using Penelope electronic client management system
• Experience working in the non-for-profit or community services sector

What's in it for you

• SCHCADS Award 2010 Level 2, $36.22 per hour + super
• Generous salary packaging to help increase your take home pay
• Meal and entertainment card option available
• Contribute to meaningful work that supports children and families
• Longstanding and reputable organisation
• Opportunities for continuous learning and professional development
• Thrive in a team where people truly enjoy working together
• Access to our Employee Assistance Program (EAP)
• Health insurance discounts with Bupa

Who we are

Each year, we support more than 20,000 people through community services in metropolitan and regional South Australia, operating within a strong ethical framework. We are client focused and provide support regardless of race, economic circumstance, sexual orientation, gender identity, religious belief or ethnic background.

Centacare is a Child Safe, Quality Accredited Organisation and is a registered NDIS provider. We value the uniqueness of individuals, we consult, collaborate and operate with integrity and professionalism. Centacare is committed to cultivating a harmonious workplace free from harassment and discrimination. Equal opportunity principles align with our mission, vision and values. We believe that treating our workers fairly has a positive impact on our clients and maintains our reputation as a great place to work.

To learn more about us, explore our Who we are page and our organisational video.

Applicants from Aboriginal and Torres Strait Islander backgrounds are strongly encouraged to apply.

With respect, no agencies please.