Case Manager - EASE Mount Gambier (Full time, 1.0FTE)

Centacare Catholic Family Services; City of Mount Gambier; On-site; AUD 73,000 - 76,000; Full time

Benefits offered by this job

Salary packaging

Supportive team environment

Job summary

Centacare Catholic Family Services is seeking a Case Manager in Mount Gambier to deliver trauma-informed, early intervention case management for victim-survivors. The role requires working within approved guidelines, engaging with diverse communities, and partnering with the Team Leader and Community Development Worker.

You will support safety planning, link to services, and help empower clients to improve wellbeing and life outcomes, including advocacy and network connections within the

Qualifications

• Degree or Diploma in Social Work, Social Sciences, Community Services or equivalent.
• Valid Department of Human Services Working with Children Check.
• Valid Australian Drivers Licence.
• Ability to do some work outside of standard hours.

Responsibilities

• Provide trauma-informed, strengths-based case management support to victim-survivors across the Limestone Coast region.
• Ensure victim-survivors are informed about the support options and services available to them.

Skills

Trauma-informed practice

Case management

Advocacy

Education

Degree or Diploma in Social Work, Social Sciences, Community Services

Working with Children Check

Australian Drivers Licence

Job description

Make a real difference in the lives of women and children transitioning out of crisis

• Full time, Fixed term till June 30, 2027| Location: Mount Gambier
• Inclusive diverse work environment |Career growth Opportunities
• $53.43 per hour + super + PBI salary packaging

About the Program

The EASE program diverts victim-survivors from crisis homelessness systems through community development and engagement opportunities and earlier intervention case management.

The Role

As a Case Manager, you will play a vital role in delivering high-quality, trauma-informed case management services to victim-survivors across the Limestone Coast region. Working within approved Case Management Guidelines, you will provide face-to-face, community-based early intervention support that is flexible, responsive, and tailored to the unique needs of individuals from diverse backgrounds and circumstances.

In this role, you will empower victim-survivors to enhance their safety, wellbeing, and overall life outcomes by providing timely support, advocacy, and connections to relevant services and community networks. Your work will focus on early intervention strategies that help prevent the escalation of violence and reduce the need for crisis responses.

You will be part of a collaborative and supportive team, working closely with the Team Leader and Community Development Worker to achieve positive outcomes for victim-survivors and the broader community.

Key Responsibilities

• Provide trauma-informed, strengths-based case management support to victim-survivors.
• Ensure victim-survivors are informed about the support options and services available to them.
• Connect individuals with meaningful community networks, resources, and support services that meet their needs.
• Support victim-survivors to develop and strengthen safety planning and risk management strategies.
• Work collaboratively with colleagues and community stakeholders to achieve program objectives and improve service outcomes.
• Maintain accurate case records and ensure service delivery aligns with program guidelines, organisational policies, and best practice standards.

What We’re Looking For:

Must-haves:

• Degree or Diploma in Social Work, Social Sciences, Community Services, or equivalent experience commensurate with the position.
• Valid Department of Human Services (DHS) Working with Children Check
• Valid Australian Drivers Licence
• Ability to do some work outside of standard hours when required

As a Bonus

• Extensive experience in domestic violence and/or Aboriginal family violence focussed case management

Special Condition

• Extensive travel within the Limestone Coast, some work outside of standard hours

See attached Position Description for full details.

Why Choose Centacare?

• Work with a trusted, long-standing organisation helping the local community
• SCHADS Award 2010 - Crisis Accommodation Level 3 salary + super
• Generous salary packaging to increase your take-home pay
• Influence and contribute to DFV sector strategy and policy
• Supportive, experienced leadership and a close-knit team environment
• Ongoing training and professional development
• Free access to our Employee Assistance Program (EAP) for wellbeing support
• Discounts on health insurance through Bupa

About Us

Each year, we support more than 20,000 people through community services in metropolitan and regional South Australia, operating within a strong ethical framework. We are client focused and provide support regardless of race, economic circumstance, sexual orientation, gender identity, religious belief or ethnic background. Centacare is a Child Safe, Quality Accredited Organisation and is a registered NDIS provider. We value the uniqueness of individuals, we consult, collaborate and operate with integrity and professionalism. Centacare is committed to cultivating a harmonious workplace free from harassment and discrimination. Equal opportunity principles align with our mission, vision and values. We believe that treating our workers fairly has a positive impact on our clients and maintains our reputation as a great place to work.