Case Manager - Aged Care

St John Ambulance VIC; Somerville; On-site; AUD 77,000 - 104,000; Full time

Benefits offered by this job

Work-life balance

Supportive team environment

Training & development opportunities

Job summary

St John Ambulance Victoria, through Seniors Community Care, seeks a Case Manager to join the Senior Community Care team in Somerville. You will provide efficient case management services to help older clients live safely and independently at home by coordinating personalised care arrangements.

The role focuses on collaboration with clients, families, and care providers, requiring strong communication, cultural safety, and a commitment to inclusive services.

Qualifications

• Minimum of Diploma Qualification in Community Services, Social Work and/or Case Management.
• Proven experience in case management, preferably in a community, aged care, or multicultural setting.
• Relevant demonstrated experience in Aged Care and Carer Support.
• Excellent interpersonal, communication, and stakeholder engagement abilities.
• A commitment to delivering culturally safe and inclusive services.
• Recent experience as a Case Manager of Aged Care Home Care Packages.
• Registered Nurse or Enrolled Nurse qualifications are highly desirable but not essential.

Responsibilities

• Provide efficient and effective case management services to clients of Seniors Community Care.
• Facilitate and coordinate provision of care arrangements that are suitable for individual needs.
• Assist older people to remain living safely and independently in their own home and community.

Skills

Case management

Aged care experience

Interpersonal communication

Stakeholder engagement

Cultural safety

Nurse qualifications

Multicultural sensitivity

Education

Diploma qualification in Community Services / Social Work / Case Management

Job description

3d ago , from St John Ambulance Australia (Victoria)

About the role

We are seeking a Case Manager to join the Senior Community Care team to provide efficient and effective case management services to clients of Seniors Community Care Services. This role assists older people to remain living safely and independently in their own home and community by facilitating and coordinating the provision of care arrangements that are suitable for their individuals needs.

This role is based at our Somerville office.

As our ideal candidate, you will possess:

• Minimum of Diploma Qualification in Community Services, Social Work and/or Case Management
• Proven experience in case management, preferably in a community, aged care, or multicultural setting
• Relevant demonstrated experience in Aged Care and Carer Support
• Excellent interpersonal, communication, and stakeholder engagement abilities
• A commitment to delivering culturally safe and inclusive services
• Recent experience as a Case Manager of Aged Care Home Care Packages
• Registered Nurse or Enrolled Nurse qualifications are highly desirable but not essential

About Seniors Community Care

For over 20 years, Seniors Community Care, now part of St John Ambulance Victoria, has been a trusted provider of quality care to disabled, frail, and elderly individuals living in their own homes, as well as those recovering from illness, injury, or hospital stays.We operate in the South-Eastern, Eastern and Mornington Peninsula areas.

Our people and our clients come from all walks of life. We are committed to creating a diverse environment and are proud to be an equal opportunity employer. We value the innovation and creativity that diversity of thought brings to our high-performance culture, and we welcome applications from anyone who believes they can deliver the outcomes we are looking for. Your unique ideas and perspectives are valued so that we best represent the community we serve.

We actively welcome and encourage candidates from culturally and linguistically diverse backgrounds, First Nation and Torres Strait Islander candidates, members of the LGBTQIA+ community and candidates with a disability.

Employee benefits

• Focus on work-life balance including flexible working arrangements
• Supportive team environment in modern offices
• Training and professional development opportunities

Other Information

All offers of employment are subject to satisfactory reference checks, police checks and other probity checks including for some positions a pre-employment medical.

St John Ambulance Victoria is committed to putting the safety and wellbeing of children first, a current and valid Working with Children Check is a mandatory condition of employment.

Additional information

• Full-time permanent position based at our office in Somerville
• Salary: $90,000 plus super
• Work close to home on the Mornington Peninsula