Aged Care - Case Manager

Stacey Fear; Townsville City; Vor Ort; AUD 85.000 - 95.000; Vollzeit

Benefits dieser Stelle

Permanent full-time position

Mon-Fri schedule

Salary + Superannuation

Zusammenfassung

Hays Recruitment Townsville, partnering with a well-established aged care provider, seeks a Home Care Package Case Manager in Townsville to own a diverse client portfolio and coordinate personalised support services that promote independence, wellbeing and quality of life.

You will assess, plan and review care, manage package budgets, liaise with healthcare professionals, and advocate for clients while ensuring documentation and compliance with Aged Care Quality Standards.

Qualifikationen

• Experience managing Home Care Packages (essential).
• Case management experience in aged care, community care or related health field.
• Strong knowledge of Home Care Packages and Aged Care Quality Standards.
• Excellent communication and stakeholder management.

Aufgaben

• Conduct comprehensive client assessments and ongoing reviews.
• Develop, implement and evaluate individualised care plans.
• Manage Home Care Package budgets and monitor expenditure.
• Assist with financial reporting, budget tracking and client statements.
• Coordinate services with healthcare professionals and support providers.
• Monitor outcomes and adjust supports as required.
• Advocate for clients navigating the aged care system.
• Provide education and support to clients and families.
• Maintain accurate client records and documentation.
• Ensure compliance with Aged Care Quality Standards and legislation.

Kenntnisse

Home Care Package management

Case management

Budget management

Communication

Advocacy

Organisational skills

Ausbildung

Nursing / Allied Health or related discipline

Jobbeschreibung

Use your expertise to help Australians live independently while building a rewarding career.

Your new company

Hays Recruitment Townsville is proud to partner with a well-established, community-focused aged care provider committed to supporting older Australians to live independently and safely in their own homes. Due to continued growth, an opportunity has become available for an experienced Home Care Package Case Manager to join a dedicated and client-centred team.

Your new role

This is an exciting opportunity to take ownership of a diverse client portfolio while making a genuine difference in the lives of older Australians. Working closely with clients, families and service providers, you will coordinate personalised support services that promote independence, wellbeing and quality of life.

As a Case Manager, you will be responsible for:

• Conducting comprehensive client assessments and ongoing reviews
• Developing, implementing and evaluating individualised care plans
• Managing Home Care Package budgets and monitoring expenditure
• Assisting with financial reporting, budget tracking and client statements
• Coordinating services and liaising with healthcare professionals and support providers
• Monitoring client outcomes and adjusting supports as required
• Advocating for clients and assisting them to navigate the aged care system
• Providing education and support to clients and their families
• Maintaining accurate client records and documentation
• Ensuring compliance with Aged Care Quality Standards and relevant legislation

What you'll need to succeed

• Previous experience managing Home Care Packages (essential)
• Demonstrated case management experience within aged care, community care or a related health environment
• Strong knowledge of Home Care Packages and Aged Care Quality Standards
• Excellent communication, relationship-building and stakeholder management skills
• Strong financial acumen with experience managing budgets and interpreting client statements
• A client-centred approach with a strong focus on advocacy and service outcomes
• Exceptional organisational skills and attention to detail
• Experience and/or qualifications in Nursing, Allied Health or a related discipline (highly regarded)
• Current Driver Licence
• Current Blue Card (mandatory)
• Current NDIS Yellow Card (mandatory)
• Current National Police Check, or willingness to obtain
• Current First Aid and CPR certification, or willingness to obtain

What you'll get in return

• Permanent full-time position
• Monday to Friday work schedule
• Salary package of $85,000 - $95,000 + Super, dependent on experience
• Autonomy to manage your own portfolio and build meaningful client relationships
• Supportive and collaborative team environment
• Ongoing professional development and career growth opportunities
• Opportunity to make a meaningful difference in the lives of Australians by helping them maintain their independence at home