Case Manager – Aboriginal Youth Wellbeing and Support

Carrie's Place Domestic Violence & Homelessness Services Inc; Maitland City Council; On-site; AUD 55,000 - 69,000; Part time

Benefits offered by this job

SCHADS Award Level 5

5 weeks annual leave (pro rata)

Salary packaging benefits

External supervision allowance

Annual wellbeing allowance

Onsite wellbeing area

Employee Assistance Program

Job summary

Carrie\'s Place Domestic Violence & Homelessness Services Inc in Maitland, NSW, seeks a Case Manager for Aboriginal Youth Wellbeing. The role supports high-risk young Aboriginal people (10–17) affected by domestic violence, delivering culturally responsive initiatives to improve wellbeing and resilience.

Fixed-term to June 2028, 30 hours per fortnight in year 1, with hours increasing in year 2. The successful candidate will provide holistic services, coordinate group work, and build protective

Qualifications

• Diploma level in Social Science or related field required.
• Certificate of Aboriginality valued.
• Commitment to social justice and human rights.
• Excellent communication and crisis management skills.

Responsibilities

• Provide case management support to youth in the program.
• Participate in planning and delivery of group work.
• Support participants to attend programs including transport.
• Foster social connections and emotional resilience.
• Connect participants with health, education and community services.

Skills

Emotional maturity

Trauma-informed support

Crisis intervention

Communication & negotiation

Education

Diploma level in Social Science or related field

Certificate of Aboriginality

Job description

Case Manager – Aboriginal Youth Wellbeing and Support

Carrie's Place Domestic Violence & Homelessness Services Inc – Maitland NSW

We strongly encourage applications from male Indigenous Australians.

• Fixed-term contract to June 2028
• 30 hours per fortnight for year 1, hours increase for year 2
• Salary packaging benefits

We strongly encourage applications from male Indigenous Australians.

• Fixed-term contract to June 2028
• 30 hours per fortnight for year 1, hours increase for year 2
• Wellbeing allowance
• SCHADS Award Level 5
• Salary packaging benefits

Join a workplace where purpose thrives—100% of our team feel proud to work at Carrie's Place, and every single team member understands the meaningful change created by their work in the community.

Founded in 1979, Carrie's Place Domestic Violence and Homelessness Service is a committed team of professionals dedicated to raising awareness of domestic violence and homelessness within the community.As a not-for-profit organisation, we offer a wide range of culturally sensitive services to individuals affected by domestic violence and homelessness.

Our mission is to empower families in the Maitland and Lower Hunter regions by helping them find safe, stable housing and live free from abuse.We work closely with local communities to address domestic violence and homelessness, providing holistic support that fosters capacity-building, inclusion, and resilience.

Our passionate team collaborates to offer a variety of programs focussing on equipping clients with the skills, knowledge, and confidence to maintain healthy relationships and achieve greater independence.

About the Role:

The Case Manager - Aboriginal Youth Wellbeing and Support exercises a high level of responsibility and knowledge across Aboriginal youth community and will support and will support high-risk young Aboriginal people who have experienced or been exposed to domestic, family and sexual violence, specifically boys aged 10-17 years.

The successful candidate will deliver holistic responses that address underlying needs and risks that contribute to young Aboriginal people's involvement with the justice system and improve outcomes. Responsibilities include delivering culturally responsive initiatives that build long-term resilience and protective factors, increase connection to culture and improve social and emotional wellbeing for young Aboriginal people and families.

Key responsibilities

• Providing case management support to youth participating in the program
• Participating in planning and facilitation of group work programs
• Supporting participants to attend programs including transport
• Supporting social connections for participants
• Building emotional regulation and resilience skills
• Supporting healing from domestic and family violence through culturally grounded practice
• Supporting personal goals, cultural identity and positive decision-making
• Improving mental health literacy
• Building trust and connection to culture and community
• Connecting participants to health, education and community services

Essential Criteria:

• Tertiary qualifications in Social Science or related field (minimum Diploma level).
• Certificate of Aboriginality.
• A commitment to the principles of social justice and human rights.
• Demonstrated high level of emotional maturity, including respectful and ethical behaviour.
• Ability to deliver services in accordance with the program guidelines, and best practice skills as a Case Manager.
• Ability to work with local community to promote awareness of homelessness and domestic violence services for Aboriginal youth at risk.
• Excellent communication skills, particularly in negotiation, advocacy and conflict resolution.
• Demonstrated ability to engage effectively with clients in crisis and provide appropriate, trauma-informed support.
• Demonstrated ability to network and develop working relationships with the local community and stakeholder.
• Excellent organisational and administrative skills, and computer literacy.
• Current NSW Working with Children Clearance.
• Current NSW Police Force checks.
• Current NSW Driver’s Licence

Desirable Criteria:

• Working experience in a Specialist Community Service organisation, understanding the complexities and support needs of the Homelessness and Domestic Violence client cohort.

Carrie's Place Benefits:

• Hourly rate in accordance with the SCHADS Award, level 5
• Fixed-term contract to June 2028
• 30 hours per fortnight for first year
• 5 weeks annual leave (pro rata for Part Time)
• External supervision allowance
• Annual wellbeing allowance
• Onsite wellbeing area
• Salary Packaging benefits
• Employee Assistance Program