Case Coordinator — Refugee & Immigrant Support (Flexible)

Life Without Barriers; Sydney; Hybrid; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Flexible work (Office/Home)

Benefits package

Salary packaging up to $18,550

After-hours support

Job summary

Life Without Barriers is seeking a dedicated Case Coordinator in Sydney to provide personalised and responsive case coordination for asylum seekers and refugees. You will assess eligibility, develop and update case plans, and refer clients to community supports while ensuring safety and strong client relationships.

Permanent, full-time, 38 hours per week, with Parramatta office location and hybrid working arrangement.

Qualifications

• Qualification required: Certificate IV in Human Services or higher with relevant experience.
• Experience in case coordination and developing/implementing case plans.
• Experience in Mental Health and/or Domestic Violence sectors preferred.
• Ability to perform comprehensive assessments across finances, health, housing, social needs, vocational skills and education.
• Experience managing clients with complex physical and mental health issues.
• Experience working with culturally and linguistically diverse clients.

Responsibilities

• Conduct thorough assessments to determine client eligibility.
• Create and regularly update personalised case plans.
• Assist clients with referrals to appropriate community supports and resources.
• Ensure client safety by performing risk assessments and creating safety plans.
• Build strong relationships with clients and families using strengths-based, culturally sensitive approaches.

Skills

Case coordination

Case planning

Assessments

Risk assessment

Culturally sensitive practice

Multilingual communication

Mental health awareness

DV sector experience

Stakeholder engagement

Education

Certificate IV in Human Services

Job description

Life Without Barriers is seeking a dedicated Case Coordinator in Sydney to provide personalised and responsive case coordination for asylum seekers and refugees. You will assess eligibility, develop and update case plans, and refer clients to community supports while ensuring safety and strong client relationships.

Permanent, full-time, 38 hours per week, with Parramatta office location and hybrid working arrangement.