Carer – Residential Aged Care

RSL LifeCare Limited; Port Macquarie; On-site; AUD 45,000 - 55,000; Full time

Benefits offered by this job

Salary packaging

Staff discounts

Leave loading

Career opportunities

Job summary

RSL LifeCare is hiring an Administration Assistant in Port Macquarie, NSW. You will work with residents and families, supporting personal care and coordinating with the care team to ensure care plans are followed accurately.

This not-for-profit organisation offers competitive rates and opportunities for career progression across residential and community services. Valid checks and compliance are required to commence employment.

Qualifications

• Compassionate, empathetic caregiver with strong communication.
• Customer-focused with ability to document and communicate care plans.
• Ability to work collaboratively with residents, families and team.

Responsibilities

• Work with residents and families to provide personal care.
• Deliver care that reflects each resident's care plan and needs.
• Support residents' wellbeing and activities to promote independence.
• Engage in risk management and quality improvement activities.
• Build strong relationships with the care team to achieve positive outcomes.

Job description

Administration Assistant

At our core, RSL LifeCare provides compassionate care and services to veterans and seniors living in our communities…

• Port Macquarie, NSW
• Permanent

Posted September 9, 2026

Imagine a career filled with purpose and possibility…

Competitive rates of pay

About the role:

• Work collaboratively with residents and their families to provide personal care
• Provide quality, timely and effective care that reflects the unique needs of each resident and in accordance with resident care plans
• Encourage the wellbeing and independence of residents by supporting them to engage in preferred activities and interests
• Embody a person-centred approach, recognising and promoting the individual’s unique goals and preferences
• Participate in risk management and continuous quality improvement activities
• Build strong and productive relationships with your team to deliver positive outcomes for residents

Our benefits:

• Not-for-profit tax benefits - salary packaging of up to $15,900 per year …
• Staff discounts across 700 select retail stores through Maxxia Rewards
• Leave Loading - 17.5% pay top up on paid leave
• Career opportunities across Residential Care homes and Community Services

About You:

• Y our demonstrated compassion, empathy and advocacy. Our teams have a passion for what they do and the impact they make to our residents and their families .
• Your excellen t communication skills, both verbal and written to ensure the best possible resident experience , teamwork and standard of care
• Your ability to work efficiently by optimising the use of technology within your role
• Your teamwork. We enjoy working together with a highly skilled team to deliver the best possible care to our residents and support each other.
• Qualifications in individual support or related work experience are beneficial
• Australian Working Rights

It is a mandatory requirement to have a valid Police Check or a valid National Disability Insurance Scheme (NDIS) check, or potentially both, to undertake the inherent requirements of the role. Clearances must be verified prior to commencing employment with RSL LifeCare.

Our commitment to diversity:

We are proud to stand for our unique values: Do the Right Thing, Aim Higher, Care from the Heart, and Act as One team.

We welcome and encourage applications from people across our diverse community, especially from Veterans, current serving ADF personnel, their families and Aboriginal and Torres Strait Islander applicants. We believe everyone has the right to feel safe, respected, valued and heard regardless of their gender, sexual orientation, ethnicity or disability.

83%

Customer Satisfaction score*
Retirement Living residents

97%

Enjoy Improved Quality of Life*
Home Care clients

87%

Customer Satisfaction score*
Residential Care residents

75%

Customer Satisfaction score*
Veteran Services clients