Carer Hub Navigator — Transform Local Carer Support

Wellways Australia; St Helens; On-site; AUD 58,000 - 96,000; Full time

Benefits offered by this job

Salary Packaging up to AU$15,899

Meal & Entertainment Allowance up toAU

Employee Assistance Program

Purpose-Driven Culture

Equitable and Inclusive Work ENV

Job summary

Wellways Australia is seeking a Carer Hub Navigator to support carers in the Toowoomba region. You will act as the welcoming face and guiding hand, building relationships with community organisations and service providers to improve access to Carer Gateway services.

The role emphasizes holistic well-being, a no wrong door approach, and collaboration with health services, schools, and local government to embed carer support locally. A current driver’s licence and relevant checks are required.

Qualifications

• Experience working with family carers in mental health, alcohol and other drugs, community support services
• Lived experience in a caring role is strongly encouraged
• Certificate IV or above in a support discipline and/or Equivalent Community sector experience
• Current valid Driver’s Licence
• Strong technology skills
• Satisfactory National Police Records Check (within 12 months)
• WWCC / QLD Blue Card
• NDIS Worker Screening check / QLD Yellow Card
• Appropriate IT Skills
• Right to Work within Australia
• NDIS Worker Orientation Module Certificate

Responsibilities

• Create seamless connections between Carers and vital community resources
• Support Carers to thrive, focusing on holistic well-being
• Oversee the Toowoomba Carer Hub and promote wellbeing, connection and belonging

Skills

Experience with family carers

Lived caring experience

Education

Certificate IV or above in a support discipline

NDIS Worker Orientation Module Certificate

Tools

Driver's Licence

Job description

Wellways Australia is seeking a Carer Hub Navigator to support carers in the Toowoomba region. You will act as the welcoming face and guiding hand, building relationships with community organisations and service providers to improve access to Carer Gateway services.

The role emphasizes holistic well-being, a no wrong door approach, and collaboration with health services, schools, and local government to embed carer support locally. A current driver’s licence and relevant checks are required.