Career Coach

UNSW; Sydney; Hybrid; AUD 106,000 - 130,000; Full time

Benefits offered by this job

Flexible Working Options

3 extra days leave during December

Career development opportunities

Up to 50% discounts on UNSW courses

Flexible 17% superannuation and leave‑

Job summary

UNSW is seeking a Career Coach within the Employability Coaching & Development team. You will deliver targeted career coaching, run development programs, and lead workshops to enhance student employability and a holistic professional identity. Collaboration with faculties and student partners is essential.

The role reports to the Manager, Career Development and is based in Kensington with hybrid flexible working, 35 hours per week, fixed-term to Dec 2028.

Qualifications

• Relevant tertiary qualification with subsequent relevant experience in employability or equivalent.
• Graduate Certificate in Career Development (CICA endorsed) desirable.
• Understanding of university graduate employability in higher education and delivering career coaching and workshops.
• Proven ability to coach students in career and life design to enhance employability.
• Strong communication and stakeholder engagement skills.

Responsibilities

• Provide high quality front-line career coaching, programs, workshops and initiatives for UNSW students.
• Collect and analyse data to drive innovation, quality, and continuous improvement in coaching programs.
• Monitor and report on effectiveness of initiatives using data analytics to promote equity and inclusion.
• Develop and maintain effective working relationships with staff, faculties, and external stakeholders.

Skills

Career coaching

Data analytics

Stakeholder engagement

Communication skills

Education

Relevant tertiary qualification

Graduate certificate in Career Development (desirable)

Job description

• Employment Type: Full Time (35 hours per week)
• Remuneration: Level 7 from $118k + 17% superannuation & leave loading
• Location: Kensington NSW (Hybrid Flexible Working)

This Job is based in Australia

• Employment Type: Full Time (35 hours per week)
• Duration: Fixed Term Contract until December 2028
• Remuneration: Level 7 from $118k + 17% superannuation & leave loading
• Location: Kensington NSW (Hybrid Flexible Working)

Why your role matters

The Career Coach is a vital member of the Employability Coaching & Development team within the Pro-Vice Chancellor Student Success portfolio. This role focuses on delivering high-quality, specialised support and guidance for students in career and life design. Responsibilities include providing career coaching, leading career development programs, and facilitating workshops and initiatives.

The Career Coach will collaborate closely with faculties, divisions, student partners, and other stakeholders to co-design initiatives that support students in developing an integrated personal, professional, and ethical identity. This approach aims to enhance the employability of UNSW students and foster their overall development.

This role reports to the Manager, Career Development, and does not have direct reports.

Specific Accountabilities For This Role Include

• Provide high quality and impactful front-line career coaching, programs, workshops and initiatives that enhance the UNSW students’ employability.
• Collect and analyse data to guide innovation, quality and continuous improvement in the work of the UNSW Coaching and Development team and, where relevant, promote alignment and mutual value with the teams within Employability and the broader portfolio.
• Contribute to the monitoring, evaluating, and reporting on the effectiveness of initiatives, programs and activities using data analytics to achieve equity, diversity, and inclusion; continuous improvement; and innovation.
• Develop, foster, and maintain highly effective working relationships with staff and teams in the portfolio and relevant staff in faculties and divisions and other internal and external stakeholders.

About You

• Relevant tertiary qualification with subsequent relevant experience in the field of employability or equivalent competence gained through any combination of education, training and experience relevant to educational programs and initiatives.
• Career Industry Council of Australia (CICA) endorsed Graduate Certificate in Career Development desirable.
• Demonstrated understanding of the current thinking on university graduate employability and success in delivering career coaching, programs, workshops and initiatives within the higher education sector.
• Proven ability in supporting students to engage effectively in career and life design, including the construction of an integrated personal and professional identity, to enhance student employability.
• Demonstrated success working effectively and collaboratively in the design and delivery of career coaching, programs, workshops and initiatives that support student employability in a higher education context.
• Strong service orientation and client focused together with excellent interpersonal and written, verbal and digital communication skills
• The ability to build and maintain positive and professional relationships with staff at all levels and internal and external stakeholders.
• Proven ability to work both independently and collaboratively and to contribute positively and proactively to the team’s work.
• Demonstrated initiative and the ability to work well under pressure and manage multiple tasks with competing priorities and deadlines in a multi-stakeholder environment.

For further information on the role & responsibilities, please refer to the position description.

UNSW Benefits and Culture

People are at the core of everything we do. We recognise it is the contributions of our staff who make UNSW one of the best universities in Australia and the world.

• Flexible Working Options (work from home, flexible hours etc)
• Additional 3 days leave during December festive period.
• Career development opportunities
• Up to 50% discount on UNSW courses
• Flexible 17% Superannuation contributions, additional leave-loading payments and salary sacrifice
• Discounts and entitlements (retail, education, fitness passport)

UNSW is committed to equity diversity and inclusion. Applications from women, people of culturally and linguistically diverse backgrounds, those living with disabilities, members of the LGBTIQ+ community; and people of Aboriginal and Torres Strait Islander descent, are encouraged. UNSW provides workplace adjustments for people with disability, and access to flexible work options for eligible staff.