Care Services Leader: Growth, Quality & Client Outcomes

Lumia Care Pty; Adelaide; On-site; AUD 120,000 - 160,000; Full time

Job summary

Lumia Care Pty in Dulwich, SA is seeking a Business Manager – Care Services to lead Support at Home and CHISP services, drive performance and growth, and ensure safe, person-centred care across the team.

You will develop a high‑performing Care Services team, oversee day‑to‑day operations, monitor client outcomes, and partner with senior leaders to identify opportunities for service improvement and scalable growth.

Qualifications

• Proven leadership experience in Aged Care.
• Strong knowledge of Support at Home and CHISP services.
• Ability to drive quality, safeguarding and continuous improvement.

Responsibilities

• Lead delivery and development of Support at Home and CHISP services.
• Manage day-to-day operations and service delivery priorities.
• Drive client outcomes while supporting sustainable service growth.
• Build relationships with clients, families and stakeholders.
• Monitor quality, incidents and safeguarding.
• Use data to identify gaps and improve performance.

Skills

Leadership

People management

Aged Care

Support at Home

CHSP

Data reporting

Stakeholder management

Job description

Lumia Care Pty in Dulwich, SA is seeking a Business Manager – Care Services to lead Support at Home and CHISP services, drive performance and growth, and ensure safe, person-centred care across the team.

You will develop a high‑performing Care Services team, oversee day‑to‑day operations, monitor client outcomes, and partner with senior leaders to identify opportunities for service improvement and scalable growth.