Care Partner - Mounties Care

Mounties Group; Sydney; On-site; AUD 65,000 - 85,000; Full time

Benefits offered by this job

Onsite parking available

Discounted memberships to fitness &amp

Training and development opportunities

Job summary

Mounties Group in Sydney's Hills District is seeking a dedicated Care Partner to join our Mounties Care Home team. This full-time role focuses on coordinating client care, delivering services in the home, and guiding carers to ensure high-quality care for clients in the community.

The ideal candidate will have 2–3 years in a similar role, CPR/First Aid, and strong knowledge of Aged Care standards. You will work closely with clients, families, and service providers to maintain excellent care

Qualifications

• Minimum 2–3 years’ experience in a similar role.
• Current clear National Police Check.
• Current First Aid Certificate, including CPR.
• Demonstrated knowledge within the Aged Care sector.
• Demonstrated care coordination skills and ability to work effectively with clients, family members and services providers.
• Previous experience managing Home Care Packages.
• Experience navigating the My Aged Care Portal.
• Strong understanding of the Aged Care Quality Standards.
• NDIS knowledge desirable.
• Prior experience with CRM and electronic rostering system.
• Proficient computer skills, including Microsoft Office.
• Effective verbal and written communication skills.
• Excellent time management skills, with the ability to multitask.
• Positive and professional can-do attitude.

Responsibilities

• Develop and coordinate client care plans.
• Prepare individual client budgets.
• Assist clients to access My Aged Care.
• Visit clients in the community.
• Meet with potential client leads and sign them up to our services.
• Participate in after hours on‑call roster arrangement.
• Maintain consistency and continuity in the clients' care regime.
• Liaise with staff, clients, families and Healthcare providers as required.
• Maintain client confidentiality.

Skills

Care coordination

CRM

Microsoft Office

Effective communication

Time management

Multitasking

Client relationship

Education

First Aid Certificate (CPR)

National Police Check

Tools

CRM

Microsoft Office

Job description

ABOUT US

Mounties Group Values are Family, Honesty, Care, Innovation, Fun and Loyalty. We are a Mutuality which means our organisation is owned by its members and we exist to improve the lives of our members.

Mounties Group have over 280,000 members that use our services across a broad range of industry sectors including: Health & Fitness, Retail, Medical, Hospitality, Homecare and Allied Health.

We employ over 1,000 people and are rapidly growing, particularly in the Health and Wellbeing segment of our business. Our Head office is located in Mount Pritchard and supports businesses across NSW, QLD, VIC and the ACT.

ABOUT THE ROLE

Mounties Care Home care is searching for a dedicatedCare Partner to join our team on afull-time within the Hills District, NSW!

The successful candidatewill work with our clients to assist them in remaining as independent as possible in their home and community. You will coordinate the delivery of care and services to our clients and have oversight over our team of Carers ensuring that quality services are delivered.

More specifically, some of your key duties will include:

• Develop and coordinate client care plans
• Prepare individual client budgets
• Assist clients to access My Aged Care
• Visit our clients in the community
• Meeting with potential client leads and ‘signing them up’ to our services
• Participate in the after hours on‑call roster arrangement
• Maintaining consistency and continuity in the clients care regime
• Liaise with staff, clients, clients family and Healthcare providers where required
• Maintenance of client confidentiality

ABOUT YOU

The ideal candidate must hold the following as a minimum:

• Minimum 2-3 years’ experience in a similar role
• Current clear National Police Check
• Current First Aid Certificate, including CPR
• Demonstrated knowledge within the Aged Care sector
• Demonstrated care coordination skills and ability to work effectively with clients, family members and services providers
• Previous experience managing Home Care Packages
• Experience navigating the My Aged Care Portal
• Strong understanding of the Aged Care Quality Standards
• NDIS knowledge desirable
• Prior experience with CRM and electronic rostering system
• Proficient computer skills, including Microsoft Office
• Effective verbal and written communication skills
• Excellent time management skills, with the ability to multitask
• Positive and professional can-do attitude

WHAT'S IN IT FOR YOU?

• Supportive and inclusive team & culture
• Onsite parking available
• Discounted memberships to our fitness & swim centre
• Training and development opportunities

If you’re passionate about making a positive difference and supporting the lives of those around us, we want to hear from you!