Care Partner

Bolton Clarke; Greater Dandenong; Presencial; AUD 70.000 - 90.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Salary packaging

Meal & entertainment allowance

Travel reimbursement ($0.99/km)

Employee referral program

Health insurance discounts

Gym and wellbeing benefits

Employee Assistance Program

Travel and flight benefits

Free Flu Vaccinations

Descripción de la vacante

Bolton Clarke is seeking a Care Partner to manage care delivery for Home at Home participants from our Dandenong South office. You will plan and oversee care services, coordinating with clinicians to tailor support to each participant's goals and needs.

The role requires Cert III in Individual Support or a Diploma-level qualification in Nursing, Community Services or Aged Care, and strong communication, empathy and cultural competence. A driver’s licence and access to a car are expected.

Formación

• Cert III in Individual Support or Diploma-level qualifications in Nursing, Community Services, Aged Care, Case Management, or equivalent.
• Demonstrated experience in care coordination, case management or similar roles in aged care, health, or disability services.
• Strong understanding of the Support at Home Program, Quality Standards, and aged care rights.

Responsabilidades

• Collaborate with participants to develop individualised care plans incorporating goals, service preferences, cultural needs, risk factors and AT-HM requirements.
• Collaborate with participants to develop individualised care plans.
• Liaise with general practitioners, specialists, and allied health providers to ensure integrated care.
• Review care notes and service delivery data; proactively identify and address emerging risks or changes in participant needs.
• Facilitate or participate in case conferences, ensuring care plans reflect shared decision-making and supported risk-taking.
• Monitor spending to prevent underspends and overspends and align resource allocation with changing needs.
• Maintain accurate, timely care notes and ensure documentation supports outcomes under the Strengthened Aged Care Quality Standards.
• Ensure care management claims comply with Support at Home business rules, including exclusion of administrative, rostering or travel tasks.
• Support participants (and their carer or supporter) to make informed service decisions.

Conocimientos

Care coordination

Communication

Cultural competence

Empathy

Educación

Cert III in Individual Support

Diploma in Nursing

Diploma in Community Services

Descripción del empleo

Bolton Clarke Group one of Australia's largest independent, not-for-profit providers of home care, retirement living and residential aged care, operating nationally and internationally. Bolton Clarke Residential group now has 87 Aged Care Homes across QLD, NSW, VIC, SA & WA, with the inclusion of the Allity, McKenzie & Acacia Living Group.

About the role

The Care Partner is the designated care manager under the Support at Home Program, responsible for delivering care management activities that enable older people to live safely and independently at home. You will play a key role in planning and overseeing care service delivery across all ongoing support classifications within scope and work closely with the appropriate clinical team members when a participant's needs require clinical input or complex care planning. The role will be based in our Dandenong South office.

As a Care Partner, you will:

• Collaborate with participants to develop individualised care plans. Incorporating the participant's goals, service preferences, cultural needs, risk factors, and AT-HM requirements.
• Collaborate with participants to develop individualised care plans.
• Liaise with general practitioners, specialists, and allied health providers to ensure integrated care.
• Review care notes and service delivery data; proactively identify and address emerging risks or changes in participant needs.
• Facilitate or participate in case conferences, ensuring care plans reflect shared decision-making and supported risk-taking.
• Monitor spending to prevent underspends and overspends and align resource allocation with changing needs.
• Maintain accurate, timely care notes and ensure documentation supports outcomes under the Strengthened Aged Care Quality Standards.
• Ensure care management claims comply with Support at Home business rules, including exclusion of administrative, rostering or travel tasks.
• Supporting participants (and their carer or supporter) to make informed service decisions.

To be successful, you will have:

• Cert III in Individual Support or Diploma-level qualification in Nursing, Community Services, Aged Care, Case Management, or equivalent
• Demonstrated experience in care coordination, case management or similar roles in aged care, health, or disability services
• Strong understanding of the Support at Home Program, Quality Standards, and aged care rights.
• Strong communication, empathy and cultural competence
• AlyaCare experience highly desirable
• Australian driver's licence and access to a reliable car for work

Why Work For Bolton Clarke:

• $15,900 Salary packaging + $2,650 meal & entertainment allowance
• A caring team environment with strong clinical and allied health support
• Reimbursement of $0.99 per km you travel when using your own vehicle
• Employee referral program - earn up to $500
• Health Insurance discounts with Medibank
• Gym and Wellbeing benefits
• Employee Assistance Program
• Travel and Flight benefits
• Free Flu Vaccinations

Our commitment to diversity: At Bolton Clarke we expect our staff to respect and value differences in age, disability, race, nationality, ethnicity, sexual orientation, gender identity, intersex status and family or marital status.

Appointment to this position and ongoing employment is subject to your commitment to supporting diversity and inclusion.