Care Partner

BSL Pro Bono Australia Pty; Frankston; On-site; AUD 94,000 - 101,000; Full time

Benefits offered by this job

Salary packaging up to $18,500 per yr

Career development opportunities

17.5% leave loading

Flexible working arrangements

Employee Assistance Program

Discounted health insurance and flu vӗ

Job summary

Brotherhood of St Laurence in Frankston (VIC) is hiring a Care Partner on a 12-month maximum-term contract to deliver high-quality, person-centred support within the Support at Home program. You will work with participants, families and providers to ensure safe, independent living aligned with individual goals.

The role requires knowledge of home care packages, aged care and disability supports, with emphasis on wellness and reablement; budgets must be managed within resources.

Qualifications

• Knowledge of home care packages and aged care and disability support needs.
• Diploma-level qualification in Community Services, Aged Care, or equivalent.
• Familiarity with My Aged Care portals and digital case management (desirable).
• Excellent interpersonal and communication skills for diverse stakeholders.

Responsibilities

• Be the primary contact for participants and family members, identifying needs and goals.
• Review support plans and explain approved services to participants.
• Refer participants to psychosocial and clinical support as needed.
• Maintain timely communication with stakeholders to action care plans.
• Manage quarterly budgets within participants' resources; avoid underspends/overspends.
• Advocate for wellness and reablement through service delivery.

Skills

Home care packages knowledge

Aged care & disability support

Communication skills

Interpersonal skills

Dementia/complex ageing needs (desir.)

Person-centred approach

Education

Diploma-level qualification in Community Services/Aged Care/Case Management

Tertiary qualification in Health or related field

Tools

My Aged Care portals

Job description

Brotherhood of St Laurence – Frankston VIC

An exciting opportunity has become available to join our team on a 12-month maximum-term contract based in Frankston.

Care Partner

An exciting opportunity has become available to join our team on a 12-month maximum-term contract based in Frankston.

What we offer our employees

• Salary packaging options to increase your take‑home pay – up to $18,500 can be packaged each year (via AccessPay)

• Career development opportunities

• 17.5% leave loading

• Flexible working arrangements

• Employee Assistance Program

• Discounted health insurance and annual flu vaccinations

About the role

We are seeking an experienced Care Partner to deliver high-quality, person-centred support to participants within the Support at Home program. In this role, you will work closely with participants, families, carers, and providers to ensure safe, independent living aligned with individual goals, using a strengths-based approach across multiple care pathways.

Salary: $93,670.78 - $100,783.94 per annum, based on skills and experience plus 12% superannuation (pro-rata for part-time employment)

Key Responsibilities

• Be the primary point of contact for participants and their registered support and/or their family members, identifying participant needs, goals, personal preferences, and existing supports, and provide timely information on available services.
• Review the participant’s support plan and assist the participant to understand their approved services.
• Refer participants for psychosocial and clinical support to Social Workers, Psychologists and other allied health professionals
• Communicate with relevant stakeholders involved in the delivery of services regarding the participant’s needs and wellbeing to action the care plan and associated recommendations in a timely manner.
• Provide options and support to participants within their financial resources, and manage quarterly budgets to avoid underspends/overspends, especially during illness or recovery.
• Advocate for the participant through the delivery of services that champion wellness and reablement approaches.

About Brotherhood of St Laurence

BSL is committed to creating an Australia free of poverty. For over 90 years, we have partnered with communities, governments, and organisations to drive systemic change and deliver services that support people across all life stages.

With more than 1,400 employees and 1,000 volunteers, we work to ensure everyone can participate fully in social, civic, and economic life with dignity and respect.

What we are looking for

We are seeking a motivated and experienced care partner who is passionate about driving continuous improvements and supporting BSL’s mission.

Key skills and experience

• Knowledge of home care packages and an understanding of aged care and disability support needs.
• Experience working with people with dementia, complex ageing-related conditions, or palliative needs (desirable)
• Tertiary qualification in Health or a related field (including Individual Support – Ageing, Health Services Assistance, Aged Care, Disability, Community Services)
• Diploma-level qualification in Community Services, Aged Care, Case Management, or equivalent experience
• Familiarity with My Aged Care portals and digital case management systems (desirable)
• Well-developed interpersonal and communication skills, with the ability to establish and maintain effective working relationships across all levels both internally, externally and with people from diverse backgrounds

If this sounds like the right fit for you

We’d love to hear from you.

Applications close: 11:55 pm Tuesday 8 December 2026

We are an EEO and understand the importance of diversity and inclusion. We recognise that everyone has the right to an equitable, safe and productive environment and to be treated with dignity and respect. We welcome applications from all people regardless of age, gender, ethnicity, cultural background, disability or sexual orientation. Aboriginal and Torres Strait Islander people are encouraged to apply.

Successful applicants will be subject to pre-employment checks including criminal history and working with children. Recruitment decisions are based on the key inherent needs and requirements of each role, and candidates are selected based on their unique strengths and characteristics. Applicants must have proof of working rights in Australia.