Care Partner

Uniting NSW & ACT; City of Parramatta; On-site; AUD 65,000 - 85,000; Full time

Benefits offered by this job

Salary packaging

Inclusive team environment

Learning & career development

Discounts (U Rewards)

Employee referral bonus

Career with leading org

Job summary

Uniting NSW & ACT is seeking a permanent full-time Care Partner to coordinate person-centred home and community care for a portfolio of clients, helping them live safely at home.

You will build trusted relationships, develop and review care plans within funding, and act as the central contact for clients, families and providers.

Travel between Uniting community sites and client locations as required, and contribute to quality improvement and record-keeping using client management systems.

Qualifications

• Certificate IV in Aged Care or Diploma of Community Services.
• A diploma or bachelor qualification in aged care, healthcare or business is highly regarded.
• Experience coordinating care, managing a client portfolio or working in community-based services.
• Strong relationship-building, communication, organisation and problem-solving skills.
• Confidence using client management systems and maintaining accurate records.
• Current Australian driver’s licence, access to your own vehicle and comprehensive car insurance.
• Current First Aid Certificate.

Responsibilities

• Build trusted relationships with clients and ensure their voice, choices and goals guide every aspect of their care.
• Develop, review and coordinate individual care plans that meet client needs within their available funding.
• Act as the central point of contact for clients, families, service providers and internal teams.
• Recognise and escalat any changing needs, risks and vulnerabilities, including complex care planning requirements.
• Work collaboratively across Home and Community Care to deliver safe, seamless and responsive services.
• Contribute to quality improvement, governance and risk management activities.
• Maintain accurate records and confidently use client management systems and other practice tools.
• Travel between Uniting community sites and client locations as required.

Skills

Relationship-building

Communication

Organisation

Problem-solving

Education

Certificate IV in Aged Care

Diploma of Community Services

Tools

Client management systems

Job description

Use your care expertise to help older people live independently at home. Join Uniting as a permanent full-time Care Partner.

Fulltime Permanent position

About the Role:

As a Care Partner, you will be the trusted point of contact for a portfolio of clients, coordinating person-centred home and community care that reflects their goals, preferences and funding. You will build strong relationships, develop responsive care plans and bring together the right services so clients can remain safely at home and connected to their community for longer.

Your Key Accountabilities:

• Build trusted relationships with clients and ensure their voice, choices and goals guide every aspect of their care.
• Develop, review and coordinate individual care plans that meet client needs within their available funding.
• Act as the central point of contact for clients, families, service providers and internal teams.
• Recognise and escalat any changing needs, risks and vulnerabilities, including complex care planning requirements.
• Work collaboratively across Home and Community Care to deliver safe, seamless and responsive services.
• Contribute to quality improvement, governance and risk management activities.
• Maintain accurate records and confidently use client management systems and other practice tools.
• Travel between Uniting community sites and client locations as required.

What You’ll Bring:

• Certificate IV in Aged Care or a Diploma of Community Services. A diploma or bachelor qualification in a relevant area such as aged care, healthcare or business will be highly regarded.
• Experience coordinating care, managing a client portfolio or working in community-based services.
• Strong relationship-building, communication, organisation and problem-solving skills.
• Confidence using client management systems and maintaining accurate records.
• A current Australian driver’s licence, access to your own vehicle and comprehensive car insurance.
• A current First Aid Certificate.

Why work at Uniting?

When you join Uniting, you’ll be supported to do meaningful work, grow your career and enjoy benefits that make a difference in and outside work.

• Up to $18,550 in not-for-profit salary packaging
• A welcoming, inclusive and collaborative team environment
• Learning and career development opportunities
• U Rewards discounts and access to Fitness Passport
• $250 Employee referral bonus
• A rewarding career with a leading human services organisation

At Uniting, we welcome and celebrate everyone, regardless of lifestyle, ethnicity, faith, sexual orientation or gender identity. We’re proud to create a safe and inclusive environment for our people and the communities we serve.

Who is Uniting?

Uniting NSW.ACT contributes to the work and mission of the Uniting Church in NSW and the ACT through social justice advocacy, community services and spiritual care. We support people through all ages and stages of life, with a particular focus on those experiencing disadvantage and vulnerability. Our purpose is to inspire people, enliven communities and confront injustice.

Uniting is a Child Safe Organisation committed to promoting the safety, wellbeing and inclusion of children and young people.

Empowered by diversity

At Uniting, inclusion isn’t just something we value – it’s how we work. Our culture and practice reflect the vibrant diversity of our colleagues, and the clients and communities we serve.

Employment with Uniting is subject to satisfactory background checks, including a National Police Check and reference checks.