Care Partner

Rural Lifestyle Options Australia Ltd; Brisbane; Hybrid; AUD 92,000 - 99,000; Full time

Benefits offered by this job

Hybrid working

Work vehicle

Home office equipment

Salary packaging

Employee benefits

Job summary

Rural Lifestyle Options Australia Ltd is seeking a Care Partner to support older Australians with Support at Home. You will welcome new clients, develop personalised care plans and coordinate services with a dedicated team to reflect individual needs and goals.

Working with Care Manager and coordinators, you will conduct assessments, reviews, and home visits, and ensure safe, person-centred care. A current driver’s licence and NDIS Worker Screening clearance are required.

Qualifications

• Diploma or higher in Community Services, Ageing Support or related field.
• Experience in community aged care and care coordination.
• NDIS Worker Screening Clearance or ability to obtain before starting.

Responsibilities

• Build trusted relationships with older Australians and families.
• Coordinate client intake, onboarding and commencement of services.
• Develop personalised, goal-focused care plans.
• Conduct regular care reviews and wellbeing checks.
• Liaise with health professionals and stakeholders to achieve positive outcomes.
• Support continuity of care with Workforce Coordinators.

Skills

Communication skills

Relationship building

Organisational skills

Client management systems

Education

Diploma or higher in Community Services, Ageing Support or related field

Tools

NDIS knowledge

Client management systems

Job description

$92,279 to $99,294 + Super & NFP Salary Pkg

For more than 30 years, Rural Lifestyle Options Australia has been committed to bridging gaps in support across rural and regional communities.

Originally founded to provide high-quality disability support, our organisation has since expanded to deliver a broad range of services under the NDIS, as well as personalised Aged Care Support at Home (SAH) that empower older Australians to live independently at home for longer.

As an organisation, we are passionate about supporting others to chase their dreams and aspirations. Reinforced by our purpose of ‘Tailored supports and compassionate care delivered by our valued team to inspire individuals to lead independent and fulfilling lives within the community’ we achieve this – one person and one life goal at a time.

Rural Lifestyle Options Australia’s commitment to the people who access our services remains resolute, proudly underpinned by our organisation’s motto of“Big enough to provide the service, small enough to look after you.”For more information about who we are and what we do, please visit our website at www.rloa.org.au

About the role

As a Care Partner, you'll play an important role in helping older Australians navigate their Support at Home journey.

You'll be a trusted point of contact for clients and their families, taking the time to understand what matters most to them and ensuring their services continue to reflect their individual needs, preferences and goals.

From welcoming new clients and developing personalised care plans to reviewing services and coordinating ongoing supports, you'll help make a real difference to their everyday lives.

Working closely with our Care Manager, Workforce Coordinators and broader team, you'll help ensure clients receive safe, responsive and person-centred care.

What you'll be doing:

• Build genuine, trusted relationships with older Australians, their families and representatives.
• Coordinate client intake, onboarding and commencement of services.
• Undertake client assessments and develop personalised, goal-focused care plans.
• Conduct regular care reviews, wellbeing checks and home visits.
• Monitor client needs, service arrangements and funding to ensure supports remain appropriate.
• Work collaboratively with Workforce Coordinators to support continuity of care.
• Liaise with health professionals, community providers and other stakeholders to achieve positive client outcomes.
• Identify changing needs, respond to concerns and advocate for client choice, dignity and independence.

You’ll manage an allocated portfolio of clients, with consideration given to individual support needs and complexity.

We will provide you with access to a fully maintained, home garaged, RLOA vehicle (and Fuel Card) to attend appointments and events as required.

We are a small and supportive team who get to see our vision of ‘Changing lives, stronger communities’ come to life through the work that we do.

About you

You're someone who genuinely cares about people and takes pride in delivering a positive client experience.

You enjoy working independently, building relationships and finding practical solutions that make life easier for the people you support.

You’ll bring:

• Experience in community aged care, care management, service coordination or a similar human services role.
• A Diploma or higher qualification in Community Services, Individual Support, Ageing Support, Human Services or a related field, or equivalent demonstrated experience.
• Experience undertaking client assessments, developing care plans and coordinating services.
• A sound understanding of the Support at Home program and aged care requirements.
• Confidence in managing client services, changing support needs and funding arrangements.
• Strong communication, relationship-building and organisational skills.
• Good judgement, attention to detail and confidence using client management systems.

Experience supporting older people living with dementia or complex needs, or working in regional communities, will be highly regarded.

You’ll also need a current unrestricted driver’s licence and an NDIS Worker Screening Clearance, or the ability to obtain one before commencing.

Why Join RLOA?

Hybrid working: Enjoy the flexibility of working from home in the Logan or Redlands LGA’s, with one day each week at our Redland Bay office (preferably Tuesday), alongside client visits and meetings as required.

Work vehicle: Fully maintained, home-garaged RLOA-branded vehicle and fuel card for work-related travel.

Home office equipment: Mobile phone, laptop and wireless printer provided.

Salary packaging: Up to $15,900 per FBT year (pro rata), plus meal entertainment and venue hire benefits up to $2,650 per annum (pro rata).

Employee benefits: Recognition and reward programs, discounted private health insurance through HCF, and ongoing learning and development opportunities.

Ready to Make a Difference?

If you're passionate about aged care and want to be part of an organisation that puts people at the heart of everything it does, we'd love to hear from you.

For any enquiries about the position, please phone [phone] and ask to speak with Care Manager, Lisette Austin.

Rural Lifestyle Options Australia is committed to creating a safe, respectful and inclusive workplace. We welcome applications from people of diverse backgrounds and experiences.

IMPORTANTPOINTS TO REMEMBER:

• All employees of Rural Lifestyle Options Australia are required to hold a National Worker Screening Check and may also require additional probity checks including Working with Children Check (where relevant to the role).
• Rural Lifestyle Options Australia acknowledges all Aboriginal and Torres Strait Islander peoples as the traditional custodians of the land.
• We encouragepeople with a disability, lived experience of disability,Aboriginal and Torres Strait Islanders, and people from culturally diverse backgrounds to apply for this job.
• We do not consider agency applications.
• Applications close when suitable applicant has been appointed.
• We are happy to wait for the right person to join our team, so applications remain open until then. This does mean that applications will close when we have found that person, so if you think this is you, please act now and apply!

Your application will include the following questions:

• Do you have Right to Work in Australia? (This will require verification if your application is successful).
• Do you have an NDIS worker screeing/disability positive exemption card?(If No, are you willing to apply)
• What is the notice period for your current employment?
• Please provide details of any medical conditions or pre-existing injuries.
• You should include any current or prior workers compensation claims.(If you do not have any medical conditions, pre existing injuries, or workers compensation claims to declare simply indicate "Nil" )

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