Care Manager - Surrey Hills Care Community

Opal Aged Care; Melbourne; On-site; AUD 120,000 - 150,000; Full time

Job summary

Opal HealthCare's Surrey Hills Gardens Care Community in Melbourne is seeking a Care Manager to lead the clinical and care workforce, ensuring safe, high-quality, person-centred care in line with the Aged Care Act 2024, Aged Care Quality Standards, and AN-ACC.

Reporting to the General Manager, you will balance governance with operational performance, build high-performing teams, and partner with GPs and allied health to deliver exceptional resident outcomes.

Qualifications

• RN with AHPRA registration and at least 3 years in residential aged care.
• Strong knowledge of Aged Care Quality Standards and AN-ACC.
• Proven ability to lead clinical teams and drive change.
• Visible, values-led mentor building high-performing teams.

Responsibilities

• Lead clinical care delivery ensuring compliance with Aged Care Quality Standards and regulatory obligations
• Oversee care planning, admissions reviews, and changes in resident condition
• Monitor and analyse clinical indicators, incidents and risk trends
• Apply evidence-based practice to improve outcomes
• Build relationships with GPs, hospitals and allied health providers
• Ensure adherence to Aged Care Act 2024 requirements and reporting obligations
• Drive continuous improvement, audit readiness, and clinical excellence
• Lead compliance with incident management and accreditation standards
• Foster a values-led, high-performing culture
• Oversee education, onboarding and competency development

Skills

Clinical leadership

People leadership

Aged care standards knowledge

Change management

Mentoring

Education

Nurse qualification (RN)

Job description

Care Manager - Surrey Hills Care Community

Surrey Hills Gardens Care Community, 9-17 Broughton Road, Surrey Hills, Victoria, Australia

At Opal HealthCare, we know that companies don’t succeed - people do.

As one of Australia’s largest aged care providers, with over 22,000 team members across 146 care communities, we offer genuine scale, career progression, and the opportunity to influence care outcomes at a national level.

We are currently seeking a Care Manager to join our leadership team, working in close partnership with the General Manager and Regional Clinical & Operations Teams to deliver exceptional clinical care and lead high-performing teams.

About the Role

Reporting to the General Manager, you will lead the clinical and care workforce to deliver safe, high-quality, person-centred care aligned to the Aged Care Act 2024, Aged Care Quality Standards, and AN-ACC requirements.

This is a hands-on leadership role, balancing clinical governance, workforce capability, and operational performance.

Set on one and a half acres of beautifully landscaped gardens in Surrey Hills, just 11km east of Melbourne’s CBD, Surrey Hills Gardens Care Community (formerly BlueCross Broughtonlea) offers a cosmopolitan lifestyle with the warmth and comfort of home. With gracious exteriors and well-appointed interiors, our Care Community features a spacious piano lounge, open-plan living areas, and landscaped courtyards, terraces, and balconies, providing the perfect spaces for relaxation and connection with nature.

Key Responsibilities

• Lead clinical care delivery ensuring compliance with Aged Care Quality Standards and regulatory obligations
• Oversee care planning, admissions reviews, and changes in resident condition
• Monitor and analyse clinical indicators, incidents and risk trends
• Apply evidence-based practice to improve outcomes
• Build relationships with GPs, hospitals and allied health providers
• Ensure adherence to Aged Care Act 2024 requirements and reporting obligations
• Drive continuous improvement, audit readiness, and clinical excellence
• Lead compliance with incident management and accreditation standards
• Foster a values-led, high-performing culture
• Oversee education, onboarding and competency development

About You

• Registered Nurse with AHPRA registration (minimum 3 years)
• Demonstrated experience leading clinical teams in residential aged care
• An excellent understanding of Aged Care Quality Standards and AN-ACC
• Ability to lead change, manage risk, and improve outcomes
• A visible, values-led leader who is a natural mentor with a passion for building high-performing teams

Why Opal HealthCare?

• Scale & Opportunity: National organisation with career pathways to move up and across into various opportunities that align to your growth.
• Leadership Development: Access to multiple leadership programs, scholarship programs under the Opal HealthCare Academy https://shorturl.at/xRzMH
• Impact: a tangible opportunity to influence excellence in clinical outcomes at scale
• Support: Backed by experienced leaders, modern systems, and strong regional support.

Join Us

This is an opportunity to step into a key leadership role where your clinical expertise and leadership capability will directly influence resident outcomes and team success.

Job details

Job family Care Community Management

Pay type Salary

Employment indicator Opal HealthCare (NSW) Enterprise Agreement 2023

Surrey Hills Gardens Care Community, 9-17 Broughton Road, Surrey Hills, Victoria, Australia