Care Coordinator - Social Health

IUIH; Morayfield; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Salary sacrifice benefits

12% Superannuation

Staff Wellness programs

Training and development opportunities

Job summary

IUIH is hiring a Care Coordinator for MATSICHS Social Health to coordinate supports for Indigenous clients facing complex social and mental health challenges. You will handle intake, screening, and coordinate services in collaboration with clinical staff.

Key responsibilities include managing referrals, developing care plans, and ensuring follow-up across Caboolture, Margate, and Strathpine. Aboriginal or Torres Strait Islander status is essential for this role.

Qualifications

• Essential Aboriginal or Torres Strait Islander status is a genuine occupational requirement.
• Criminal history check is current and valid.
• Valid C Class drivers licence (QLD).
• Working with Children’s Check (Qld Blue Card) or AHPRA registration.
• Certificate or Diploma in Community Services, Mental Health or similar.

Responsibilities

• Act as a central entry point for referrals to Social Health services.
• Conduct initial intake, screening, and structured non-clinical assessments.
• Escalate complex or high-risk presentations to Clinical Care Coordinators or senior clinicians.
• Support development of care plans and coordination of services.
• Manage a caseload of clients with follow-up and engagement.
• Work across Caboolture, Margate and/or Strathpine as needed.

Skills

Criminal History Check

C Class Drivers Licence (QLD)

Working with Children’s Check or AHPRA

Relevant experience

Education

Certificate or Diploma in Community Services or Mental Health

Job description

Join an Organisation dedicated to Closing the Gap in Indigenous Health

To perform this role, it is essential that the incumbent is an Aboriginal or Torres Strait Islander person. It is therefore a genuine occupational requirement under section 25 of the Anti-Discrimination Act 1991

About us

Moreton ATSICHS operates a growing network of healthcare clinics for local Aboriginal and Torres Strait Islander people. Our model of care provides holistic health and wellbeing services to support our Community across their lifespan. We bring together primary care, allied health, dental, mental health and wellbeing, maternity and early childhood, disability services, specialist services, and aged care as one team focussed on clients’ individual needs and goals.

We are an integrated team working together to improve the health and wellbeing of our Community. Our network is growing across Caboolture, Morayfield, Strathpine, Deception Bay, and Margate – now there’s an opportunity for you to be part of a great team making a real difference in people’s lives.

About the role

As Care Coordinator – MATSICHS Social Health, your role is to provide coordination of supports to Aboriginal and Torres Strait Islander clients experiencing complex social and mental health challenges.

You will undertake structured intake, screening, and triage support, provide brief psychosocial support within scope, and work collaboratively with clinical practitioners where higher-level assessment or intervention is required.

Your day to day duties may include:

• Act as a central entry point for referrals to Social Health services.
• Conduct initial intake, screening, and structured assessments (non-clinical).
• Escalate complex or high-risk presentations to Clinical Care Coordinators or senior clinicians.
• Support development of care plans and coordination of services
• Manage a caseload of clients, ensuring follow-up and engagement.
• May be required to work across Caboolture, Margate and/or Strathpine from time to time.

About you

To perform this role, it is essential that the incumbent is an Aboriginal or Torres Strait Islander person. It is therefore a genuine occupational requirement under section 25 of the Anti-Discrimination Act 1991

• Current Criminal History Check.
• Current C Class Drivers Licence (QLD).
• Current Working with Children’s Check (Qld Blue Card) or AHPRA Registration.
• Certificate or Diploma in Community Services, Mental Health or similar or willingness to obtain.
• Relevant experience.

What we offer

At IUIH we recognise that we operate in a diverse community and welcome and encourage applications from all ages and genders, Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse groups, the LGBTIQ+ community, veterans, refugees, and people with disability.

• At IUIH 'Our Collectivity is Our Strength'.
• Work as a valued member of a multi-disciplinary team to improve the health outcomes of Aboriginal and Torres Strait Islander clients.
• We are a diverse and inclusive workplace that invites applications from all people.
• Be part of Australia’s largest community controlled Aboriginal Health Service.
• Access to "Growing Our Own Opportunities" through in-house training and programs.
• Weekly Staff Wellness activities and all staff 'Gather and Grow' yarns and award ceremonies.
• Competitive salary plus salary sacrifices of $15,899
• 12% Super contribution

To find out more about our services, Community, and work life, visit moretonatsichs.org.au

Demonstrated commitment to creating culturally safe environments where children and young people are respected, heard, and protected against harm.