Care Coordinator - Social Health

Institute for Urban Indigenous Health Ltd; Morayfield; On-site; AUD 70,000 - 90,000; Full time

Job summary

Institute for Urban Indigenous Health Ltd is seeking a Care Coordinator - MATSICHS Social Health to coordinate supports for Aboriginal and Torres Strait Islander clients with complex social and mental health needs. You will conduct intake, screening, and non-clinical assessments, escalating to clinical staff when required.

You will assist with care plan development and service coordination while managing a caseload and collaborating with a multidisciplinary team across Caboolture, Morayfield,

Qualifications

• Aboriginal or Torres Strait Islander person is essential.
• Current Criminal History Check.
• Current C Class Drivers Licence (QLD).
• Current Working with Children\'s Check (Qld Blue Card) or AHPRA Registration.
• Relevant experience in social health or community services.

Responsibilities

• Coordinate intake, screening, and triage for clients.
• Provide structured non-clinical assessments.
• Escalate high-risk cases to clinical staff.
• Support care planning and service coordination.
• Manage a caseload with follow-up and engagement.
• Occasionally work across Caboolture, Margate and Strathpine.

Education

Certificate or Diploma in Community Services, Mental Health or similar

Job description

Join an Organisation dedicated to Closing the Gap in Indigenous Health

To perform this role, it is essential that the incumbent is an Aboriginal or Torres Strait Islander person. It is therefore a genuine occupational requirement under section 25 of the Anti-Discrimination Act 1991

About us

Moreton ATSICHS operates a growing network of healthcare clinics for local Aboriginal and Torres Strait Islander people. Our model of care provides holistic health and wellbeing services to support our Community across their lifespan. We bring together primary care, allied health, dental, mental health and wellbeing, maternity and early childhood, disability services, specialist services, and aged care as one team focussed on clients' individual needs and goals. We are an integrated team working together to improve the health and wellbeing of our Community. Our network is growing across Caboolture, Morayfield, Strathpine, Deception Bay, and Margate - now there's an opportunity for you to be part of a great team making a real difference in people's lives.

About the role

As Care Coordinator - MATSICHS Social Health, your role is to provide coordination of supports to Aboriginal and Torres Strait Islander clients experiencing complex social and mental health challenges. You will undertake structured intake, screening, and triage support, provide brief psychosocial support within scope, and work collaboratively with clinical practitioners where higher-level assessment or intervention is required.

• Act as a central entry point for referrals to Social Health services.
• Conduct initial intake, screening, and structured assessments (non-clinical).
• Escalate complex or high-risk presentations to Clinical Care Coordinators or senior clinicians.
• Support development of care plans and coordination of services
• Manage a caseload of clients, ensuring follow-up and engagement.
• May be required to work across Caboolture, Margate and/or Strathpine from time to time.

About you

To perform this role, it is essential that the incumbent is an Aboriginal or Torres Strait Islander person. It is therefore a genuine occupational requirement under section 25 of the Anti-Discrimination Act 1991.

• Current Criminal History Check.
• Current C Class Drivers Licence (QLD).
• Current Working with Children's Check (Qld Blue Card) or AHPRA Registration.
• Certificate or Diploma in Community Services, Mental Health or similar or willingness to obtain.
• Relevant experience.

What we offer

At IUIH we recognise that we operate in a diverse community and welcome and encourage applications from all ages and genders, Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse groups, the LGBTIQ+ community, veterans, refugees, and people with disability.

At IUIH 'Our Collectivity is Our Strength'. Work as a valued member of a multi-disciplinary team to improve the health outcomes of Aboriginal and Torres Strait Islander clients. We are a diverse and inclusive workplace that invites applications from all people. Be part of Australia's largest community controlled Aboriginal Health Service. Access to "Growing Our Own Opportunities" through in-house training and programs. Weekly Staff Wellness activities and all staff 'Gather and Grow' yarns and award ceremonies. Competitive salary plus salary sacrifices of $15,899 12% Super contribution To find out more about our services, Community, and work life, visit moretonatsichs.org.au Demonstrated commitment to creating culturally safe environments where children and young people are respected, heard, and protected against harm.

IUIH is a Community Controlled Health Service (CCHS) that leads the planning, development and delivery of health, family wellbeing and social support services to the Aboriginal and Torres Strait Islander population of South East Queensland. IUIH is working with our Member CCHSs to improve the health, wellbeing and economic independence of Aboriginal and Torres Strait Islander people in South East Queensland, the largest and fastest growing Indigenous population in Australia.