Care Coordinator

Right at Home; Charters Towers Regional; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive remuneration

Ongoing learning opportunities

Supportive team environment

Job summary

Right at Home North Queensland is expanding and seeks an experienced Care Coordinator/Nurse to join our team in Charters Towers. You will coordinate high‑quality in‑home care across the region, working closely with clients, families and health professionals to deliver personalised, outcomes‑driven support that helps clients live safely at home.

The role involves conducting client assessments, care planning, case management and direct nursing support where needed, with a focus on compliance and

Qualifications

• Diploma of Nursing with current AHPRA registration (non-essential).
• Certificate IV in Ageing Support or related qualification (minimum).
• Experience in community aged care, disability services or home care.
• Understanding of government aged care funding and Support at Home.
• Experience with case management, care planning, quality and compliance.
• Current Driver Licence and access to insured vehicle.
• Current National Police Check and First Aid/CPR.

Responsibilities

• Conduct comprehensive client assessments and regular care reviews.
• Develop and maintain government‑compliant care plans aligned with client goals.
• Coordinate the delivery of personalised in‑home care services.
• Build and maintain relationships with clients, families, referrers and healthcare professionals.
• Provide case management and customer service support.
• Deliver direct nursing supports where applicable (EN/RN).
• Assist with personal care services as required.
• Ensure quality assurance, compliance and accurate documentation standards.

Skills

Client assessment

Care planning

Case management

Documentation

Communication skills

Time management

Problem solving

Education

Diploma of Nursing

Certificate IV in Ageing Support

Job description

Right at Home North Queensland is continuing to grow, and we are looking for an experienced and compassionate Care Coordinator/Nurse to join our supportive team based in Charters Towers. This is an exciting opportunity to play a key role in coordinating high-quality in-home care services across the Charters Towers region. Working closely with clients, families, healthcare professionals and our dedicated care team, you will ensure our clients receive personalised, flexible and outcomes-focused support that enables them to live safely and independently at home.

Key responsibilities

Conduct comprehensive client assessments and regular care reviews.

Develop and maintain government-compliant care plans aligned with Support at Home and client goals.

Coordinate the delivery of personalised in-home care services.

Build and maintain positive relationships with clients, families, referrers and healthcare professionals.

Provide case management and customer service support.

Deliver direct nursing supports where applicable (EN/RN).

Assist with personal care services where required.

Ensure quality assurance, compliance and accurate documentation standards are maintained.

About you

Diploma of Nursing with current AHPRA registration (non-essential).

Certificate IV in Ageing Support, Individual Support or a related qualification (minimum).

Previous experience in community aged care, disability services or home care.

Sound understanding of the Australian Government aged care funding environment, including Support at Home.

Experience with case management, care planning and quality and compliance requirements.

Current Driver Licence and access to a reliable, comprehensively insured vehicle.

Current National Police Check.

Current First Aid and CPR Certificate.

Excellent organisational, communication and time management skills.

Strong problem-solving abilities and sound clinical or care coordination judgement.

About us

Right at Home is one of the largest home care providers in the world, with over 750 offices in five countries around the world. We provide a wide range of tailored care services to assist people living independently in their home and are respected within the community for providing our clients with a high level of service, with our mission being 'to improve the quality of life of those we serve'. At Right at Home NQ, we are committed to creating a workplace where Everyone Matters, Lifelong Learning is encouraged, Positive Energy drives our culture, Service Excellence is our standard, Innovative Thinking is valued, Courage and Resilience are celebrated, Absolute Integrity guides our decisions, and a "Yes, We Can" attitude shapes the way we work.

A rewarding and purposeful career where you can make a meaningful impact in the community.

Competitive remuneration and benefits.

A supportive and collaborative team environment that values innovation and continuous improvement.

Access to ongoing learning opportunities to build your skills and expertise.

A forward-thinking workplace that embraces technology to deliver high-quality services and outcomes.

The opportunity to contribute to an organisation driven by strong values, integrity, and a commitment to excellence.

A varied and rewarding role where no two days are the same.