Care at Home Team Leader - Lead & Elevate Aged Care

RFBI; Maitland; Vor Ort; AUD 55.000 - 83.000; Vollzeit

Benefits dieser Stelle

17.5% Annual Leave loading

Salary packaging

Zusammenfassung

RFBI is seeking a structured Team Leader for our Care at Home Hub in NSW. The role focuses on day-to-day oversight, coaching Home Care Officers, onboarding new staff and ensuring compliant, high-quality home care for participants.

You’ll lead, engage and support field staff, address concerns, and promote cross-team collaboration to improve participant outcomes and service coordination. This is a 6-month fixed-term contract with competitive hourly rates.

Qualifikationen

• Demonstrated experience within Home Care, Aged Care or Community Care.
• Strong understanding of community-based service delivery, workforce requirements and compliance.
• Excellent communication, organisational and problem-solving skills.
• Proven ability to build positive relationships, influence others and manage competing priorities.
• Strong computer literacy, including client management systems and Microsoft Office.
• Leadership, coaching and mentoring capability.
• Commitment to quality, compliance, continuous improvement and participant-centred practice.

Aufgaben

• Act as the primary point of contact for field-based staff enquiries, concerns and support needs.
• Provide day-to-day leadership, coaching and guidance to Home Care Officers.
• Conduct regular staff check-ins to support engagement, wellbeing and performance.
• Foster a positive, accountable and participant-focused team culture.
• Support the onboarding and orientation of new employees.
• Assist in addressing workplace concerns and escalating complex matters to the Hub Manager as required.
• Promote effective communication and collaboration across teams.

Kenntnisse

Home Care experience

Leadership & mentoring

Communication & problem-solving

Microsoft Office proficiency

Tools

Client management systems

Jobbeschreibung

RFBI is seeking a structured Team Leader for our Care at Home Hub in NSW. The role focuses on day-to-day oversight, coaching Home Care Officers, onboarding new staff and ensuring compliant, high-quality home care for participants.

You’ll lead, engage and support field staff, address concerns, and promote cross-team collaboration to improve participant outcomes and service coordination. This is a 6-month fixed-term contract with competitive hourly rates.