Care Administration & Workforce Coordinator

Pioneer Nursing Services Pty Ltd; Mackay Regional; On-site; AUD 42,000 - 52,000; Part time

Job summary

Pioneer Nursing Services Pty Ltd in Mackay, Queensland, is seeking a casual Administration & Workforce Coordinator to deliver administrative, rostering and recruitment support across community nursing, aged care and disability services.

You will manage records, onboarding, compliance docs (NDIS checks, police checks, driver licences), coordinate rosters, answer queries, and deliver professional customer service to clients, families and staff.

Qualifications

• Excellent communication skills.
• Strong organisational skills.
• High level computer literacy.
• Current Driver Licence.
• National Police Check.
• NDIS Worker Screening Clearance.

Responsibilities

• Answer incoming telephone calls and emails and respond to enquiries.
• Maintain confidential electronic and paper records and prepare documentation.
• Assist with daily roster adjustments and workforce coordination, including shifts and leave.
• Coordinate recruitment activities and onboarding of new employees.
• Liaise with referral agencies and clients to ensure smooth operation and compliance.

Skills

Communication

Organisation

Time management

Customer service

MS Office

Tools

VisualCare

Microsoft Excel

Job description

Pioneer Nursing Services Pty Ltd in Mackay, Queensland, is seeking a casual Administration & Workforce Coordinator to deliver administrative, rostering and recruitment support across community nursing, aged care and disability services.

You will manage records, onboarding, compliance docs (NDIS checks, police checks, driver licences), coordinate rosters, answer queries, and deliver professional customer service to clients, families and staff.