Caravan Parts Interpreter: Expert Sales & Support

Couplemate Trailer Parts Pty; Queensland; Hybrid; AUD 52,000 - 70,000; Full time

Job summary

Couplemate Trailer Parts Pty is seeking a parts interpreter to assist customers by identifying the correct parts, answering queries, and processing orders. You will collaborate with sales, procurement, and production teams to ensure accurate parts reach customers.

The role emphasizes strong communication, data analysis, and stock management skills, with an emphasis on caravan, trailer, and towing parts knowledge. On-site position in Wynnum area, with opportunity for growth.

Qualifications

• Certificate II or III in automotive parts interpreting or automotive sales can be beneficial.
• Excellent written and verbal communication skills are essential.
• Strong organisational skills and attention to detail are required.
• Experience with computer systems and handling email queries is preferred.

Responsibilities

• Customer consultation to determine needs and advise on right products.
• Parts identification using make, model, year details to find correct parts.
• Sales and support including taking orders, contracts, and technical advice on use and warranties.

Skills

Customer service

Communication

Organisational skills

Data analysis

Email queries

Team collaboration

Industry knowledge

Education

Certificate II/III in automotive parts interpreting or automotive sales

Job description

Couplemate Trailer Parts Pty is seeking a parts interpreter to assist customers by identifying the correct parts, answering queries, and processing orders. You will collaborate with sales, procurement, and production teams to ensure accurate parts reach customers.

The role emphasizes strong communication, data analysis, and stock management skills, with an emphasis on caravan, trailer, and towing parts knowledge. On-site position in Wynnum area, with opportunity for growth.