Caravan Park Supervisor (3410)

Carrathool Shire Council; Hillston; Vor Ort; AUD 60.000 - 90.000; Vollzeit

Zusammenfassung

Carrathool Shire Council in Hillston is looking for a Caravan Park Coordinator to manage day-to-day administration, accommodation bookings, cleaning, grounds maintenance and caretaking duties. You will lead a hands-on team and uphold high standards of cleanliness, safety and guest presentation, ensuring smooth operation and excellent visitor experiences.

Candidates should have strong customer service skills, organisational ability, cash handling experience, and proficiency with Microsoft Office

Qualifikationen

• Proven ability to provide outstanding customer service.
• Proven ability to maintain accommodation facilities, amenities and grounds to a high standard.
• Proactive with strong organisational skills and ability to prioritise and meet deadlines.
• Experience in cash handling and EFTPOS reconciliation.
• Excellent written and verbal communication with the ability to de-escalate conflicts.

Aufgaben

• Manage day-to-day administration of the Hillston Caravan Park.
• Oversee accommodation bookings, cleaning, and grounds maintenance.
• Lead staff induction and training and ensure high safety standards.
• Respond to after-hours and emergency needs to support seamless operations.

Kenntnisse

Customer service

Organisation

Cash handling

Communication

Negotiation

Office software

Booking systems

Grounds maintenance

Handyman skills

Safety knowledge

Ausbildung

First Aid Certificate

Chemical Handling Certificate

Driver's Licence (Class C)

Tools

Microsoft Office

Booking systems

Office management systems

Jobbeschreibung

Covering an area of 19,000 square kilometres, Carrathool is the largest Shire in the Riverina. Carrathool Shire Councilincludes the town of Hillston, as well as the villages of Goolgowi, Merriwagga, Carrathool, and Rankin Springs.

The organisation prides itself on its stable leadership, committed teams and great facilities.Carrathool Shireis close to the large regional centre, Griffith and within striking distance of Canberra, Melbourne, Sydney and Adelaide.

We are Carrathool Shire. Our communities are unique, innovative, down-to-earth, and resilient. Our community spirit is strong, and our values run deep. Our residents come from all backgrounds and walks of life, and the people that we hire do too.

Working with us gives you the chance to work with our communities and on projects or services that contribute towards improving them for current and future generations.

Job Description

Purpose

Ensure the effective day-to-day management and operation of the Hillston Caravan Park by overseeing office administration, accommodation bookings, cleaning, customer service, grounds maintenance, and caretaking duties. Lead a hands-on approach to maintaining high standards of cleanliness, safety, and presentation across park facilities. Deliver exceptional customer service, manage staff induction and training, maintain on-site assets, and contribute to service improvements and park upgrades. Respond to after-hours and emergency needs to support seamless operations and enhance guest experiences.

• Proven ability and commitment to providing outstanding customer service.
• Proven ability to maintain accommodation facilities, amenities, and grounds to a high standard.
• Proactive with excellent organisational skills, including the ability to prioritise, maintain accuracy, and meet deadlines.
• Demonstrated experience in cash handling, including the use of EFTPOS, and reconciliation.
• Excellent communication and interpersonal skills, including:
  • Excellent written and verbal communication skills.
  • The ability to negotiate, de-escalate, and persuade to resolve conflict.
• Demonstrated experience in using Microsoft Office programs, online booking systems, and office management systems.
• Sound knowledge of caravan park operations.
• Practical maintenance/handyman skills and other skills relevant to caravan park management.
• Possession of a Class C driver’s licence.
• Current First Aid Certificate.
• Current Chemical Handling Certificate.
• Working knowledge of Work, Health, and Safety.
• Working knowledge of tourism in New South Wales.