Car Rental Customer Champion (Full-Time) — Training Included

Avis Budget Group; Maroochydore; On-site; AUD 48,000 - 56,000; Full time

Benefits offered by this job

Bonuses

Leave entitlements

Wellbeing program

Job summary

Avis Budget Group on the Sunshine Coast is recruiting a Customer Service Representative to greet customers at the rental counter, complete bookings and respond to inquiries. This full-time, entry-level role includes full training and a clear path to career growth.

You will work at the Sunshine Coast Airport, rotate shifts, use computer systems to manage bookings, and deliver friendly, efficient service in a fast-paced environment.

Qualifications

• Experience in customer service, retail, hospitality, or sales is a plus.
• Ability to work in a fast-paced environment and deliver exceptional service.
• Comfortable using computer systems to manage bookings and rental information.
• Strong attention to detail and ability to follow procedures.

Responsibilities

• Establishing customer car rental needs by actively listening.
• Review ABG’s add-ons and services to determine what may best suit the customer.
• Communicate rental procedures and guidelines effectively.

Skills

Customer service

Retail experience

Hospitality experience

Sales

Tools

Booking system

Computer systems

Job description

Avis Budget Group on the Sunshine Coast is recruiting a Customer Service Representative to greet customers at the rental counter, complete bookings and respond to inquiries. This full-time, entry-level role includes full training and a clear path to career growth.

You will work at the Sunshine Coast Airport, rotate shifts, use computer systems to manage bookings, and deliver friendly, efficient service in a fast-paced environment.