Car Parking Attendant - Casual

SeaLink South East Queensland; Cleveland; On-site; AUD 34,000 - 44,000; Full time

Benefits offered by this job

Staff discounts

Career development

Job summary

SeaLink South East Queensland is seeking a Casual Car Parking Attendant to support operations across Cleveland, Redland Bay and Dunwich. You will guide passengers, collect passes, and assist with loading standby passengers, while maintaining safety and customer service.

The role requires energy, a customer-first mindset, a valid driver’s licence, and willingness to work flexible hours including weekends and holidays in an outdoor environment.

Qualifications

• Driver’s License – Essential
• First Aid/CPR Certificates (or willing to obtain)
• Proven ability to communicate clearly with diverse people in busy environments
• Courteous, helpful, customer-facing approach

Responsibilities

• Provide clear directions to passengers waiting to board or during boarding operations
• Ensure boarding passes are collected from each passenger
• Maintain radio communication with vessel crew
• Follow the instructions of the vessel Master
• Maintain a positive, empathetic, and professional attitude toward customers

Skills

Customer service

Verbal communication

Self-starter

Team player

Well presented

Job description

Join an award winning ASX-listed tourism and transport company

Range of Employee Benefits including staff discounts and career development

We are current seeking a Casual Car Parking Attendant to join our operations to work across Cleveland, Redland Bay and Dunwich locations.

About the role

This position requires a person who is a self-starter, energetic, motivated and enthusiastic. The Car Parking Attendant will be responsible for:

• Providing clear directions to passengers waiting to board or during boarding operations
• Ensuring boarding passes are collected from each passenger
• Maintaining radio communication with the vessel crew
• Following the instructions of the vessel Master
• Maintaining a positive, empathetic, and professional attitude towards customers and responding to customer queries as addressed
• Communicating with and loading standby passengers as per company policy
• Providing assistance with other duties such as collecting café stock and restocking brochures.
• Working outdoors in varying weather conditions and undertaking a role that involves extended periods of standing and walking.
• Ensuring safe and secure operations at all times.

About You

We are seeking someone who is:

• Flexible availability who can work weekdays during busy periods, including school holidays, together with regular weekend and public holiday shifts.
• Available at short notice to work when operational needs require
• Has a passion for providing exceptional customer service
• Has strong verbal & interpersonal skills
• Is a professional team player who is a self-starter
• Is well presented at all times

Skills, Qualifications & Experience

• Driver’s License – Essential
• First Aid/CPR Certificates (or willing to obtain)
• Proven ability to communicate clearly and effectively with a range of people in a busy operational environment
• Demonstrated ability to provide courteous and helpful assistance in a customer-facing environment

If this sounds like you, we encourage you to apply!

About Us

SeaLink South East Queensland is the largest marine operator in Moreton Bay operating vehicle and passenger ferry services to Straddie, the Southern Moreton Bay Islands and the Moggill Ferry.

SeaLink South East Queensland is aSeaLink Marine & Tourismcompany, part of theKelsian Group - Australia's largest integrated multi-modal transport provider and tourism operator, with established bus operations in Australia, the USA, Singapore, London and the Channel Islands.

Kelsian provides essential journeys for our customers by delivering safe and intelligent transport solutions designed to improve the sustainability and liveability of the communities we serve.

We aim to provide meaningful and sustainable employment opportunities that are free from barriers, support and celebrate the diverse talents of our team members, improve awareness of the value of diversity and inclusion across our organisation, and enable our leaders to champion diversity and inclusion. We welcome and encourage applications from Aboriginal and Torres Strait Islanders, LGBTQIA+, people with disability and people from diverse cultural backgrounds.