Car Park Manager

Secure Parking; Sydney; On-site; AUD 85,000 - 110,000; Full time

Job summary

Secure Parking is seeking a Car Park Manager for Hornsby Ku-Ring-Gai Hospital to lead day-to-day car park operations and a high-performing team. You will maintain strong stakeholder relationships, deliver accurate reporting, manage staff, facilities and equipment, and maximise revenue while upholding Secure Parking values.

The role requires supervisory experience in a retail or service environment, budget management, and a customer-focused approach.

Qualifications

• Minimum 2 years supervisory experience in a similar environment or facilities management.
• Experience managing budgets.
• Strong leadership and customer focus in a retail/service setting.
• Willing to work on weekends.
• Demonstrated ability to lead, motivate and manage staff.

Responsibilities

• Establish and manage relationships with Hospital Management.
• Attend monthly meetings to discuss performance and opportunities.
• Manage staff to maintain efficient work environment.
• Provide weekly, monthly, and quarterly financial and operational reporting.
• Oversee car park maintenance and equipment troubleshooting.
• Uphold car park presentation standards.
• Maximise occupancy and financial performance.
• Coach staff to meet service and performance targets.
• Identify revenue opportunities with Hospital Division manager.

Skills

Supervisory experience

Team leadership

Customer focus

Communication skills

Operations problem solving

Facilities maintenance

Budget management

Weekend availability

Retail/service experience

Job description

We would love to hear from you if you are:

Energetic:

You can tackle any situation with enthusiasm and determination.

Enthusiastic:

You are highly motivated and naturally enthusiastic about what you do, and this is reflected in the way you behave and communicate.

Empathetic:

You are friendly, personable and a team player. You genuinely care about providing exceptional service to our customers, clients, and staff members.

Founded over 40 years ago Secure Parking is one of the largest commercial car park operators, with over 450 car parks across Australia and New Zealand. Secure parking is now owned by Park24 Co. Ltd., which is Japan's largest commercial car park operator. Our vision is to be the leader in the markets we operate - as judged by the customers we serve.

As Car Park Manager at Hornsby Ku-Ring-Gai Hospital, you will lead day-to-day car park operations, support a high-performing team, maintain strong stakeholder relationships, and deliver a safe, clean and customer-focused parking experience. You will provide a high level of service through effective reporting, management of staff, facilities and equipment, while maximising revenue and maintaining accountability controls and demonstrate Secure Parking company values of "People First, Resilience, Integrity, Daring and Passionate"

The successful candidate will be commercially focused and responsible for the following duties.

• Establish and manage relationships with Hospital Management
• Attend monthly meetings with Hospital management to discuss car park performance and opportunities for improvement
• Management of staff to develop an efficient work environment
• Accurate weekly, monthly and quarterly financial and operational reporting
• Car park preventative maintenance and equipment troubleshooting
• Car park presentation standards achieved in respect of cleaning, signage and staff grooming
• Optimisation of car park occupancy by maximizing operational and financial performance
• Training/coaching of staff to achieve service and performance targets
• Assisting the NSW/ACT Manager of Hospital Division to identify new revenue raising opportunities

Skills and Qualifications

• Supervisory experience in a retail or service environment.
• Demonstrated ability to effectively lead, motivate and manage a team of staff at the operations level
• Demonstrated ability to provide consistent, high quality management input into the business on a daily basis
• Demonstrated achievement of a strong customer focus culture amongst supervised staff
• Demonstrated effective communication skills
• Demonstrated ability to identify and resolve operational issues
• Demonstrated ability to maintain on-site car park equipment
• Ability to contribute to the efficiency and profitability of the business
• Willing to work on weekends
• To secure this role you will possess a minimum of 2 years supervisory experience within a similar environment or with Facilities Management.
• Experience managing budgets

At Secure, we are committed to building an inclusive workplace where Aboriginal and Torres Strait Islander peoples are welcomed, respected, and supported. Through our Diversity and Inclusion initiatives, we focus on creating fair opportunities and an accessible recruitment process. We strongly encourage Aboriginal and Torres Strait Islander peoples to apply.