Campus Store Customer Service

The School Locker; Newcastle City Council; In loco; AUD 34.000 - 39.000; Part-time

Descrizione del lavoro

The School Locker is partnering with New Lambton Public School to operate the on-campus campus store, providing uniforms, stationery, and resources. We are seeking a Casual Campus Store Customer Service Assistant to deliver an exceptional retail experience to the school community.

You will help families with purchasing and fitting uniforms, manage stock, process sales, and maintain an organized store. This hands-on role requires attention to detail, reliability, and a friendly, professional

Competenze

• Previous retail or customer service experience is preferred but not essential.
• Strong communication and interpersonal skills.
• Ability to work efficiently in a fast-paced environment during peak periods.

Mansioni

• Provide friendly customer service to students and families.
• Assist with uniform fittings and sizing.
• Operate the POS system and process transactions.
• Manage stock levels and replenishment.
• Process online orders and coordinate collections.
• Maintain store presentation and a clean, safe environment.
• Work independently or in a team to ensure smooth store operations.

Conoscenze

Customer service

Communication

Teamwork

Cash handling

POS systems

Fast-paced environment

Strumenti

Point-of-sale system (POS)

Descrizione del lavoro

Campus Store Customer Service – New Lambton Public School

School Lockeris proud to partner with New Lambton Public School, a welcoming and community-focused primary school dedicated to providing a high-quality education in a supportive and inclusive learning environment.

As part of this partnership, The School Locker operates the on-campus retail store, providing students and families with access to quality school uniforms, stationery, and essential school resources. We are currently seeking a Casual Campus Store Customer Service Assistant to join our team and help deliver an exceptional retail experience to the New Lambton Public School community.

About the Role:

As a Casual Campus Store Customer Service Assistant, you will assist families with purchasing and fitting school uniforms while ensuring a smooth and efficient shopping experience. You will also support stock management, process sales, and maintain store presentation. This is a hands-on retail role where attention to detail and customer care are essential.

Key Responsibilities:

Provide friendly and helpful customer service to students, parents, and staff.

Assist customers with uniform fittings to ensure correct sizing.

Operate the point-of-sale system, process transactions, and handle payments accurately.

Manage stock levels, including receiving deliveries, replenishing shelves, and organising displays.

Process and manage online orders, including packing and coordinating collections.

Maintain a clean, safe, and organised store environment in line with company and school standards.

Work independently and as part of a team to ensure smooth store operations.

Skills & Experience:

Previous retail or customer service experience is preferred but not essential.

Strong communication and interpersonal skills with a friendly and professional approach.

Ability to work efficiently in a fast-paced environment, particularly during peak trading periods.

A proactive team player with a strong work ethic and willingness to learn.

Confidence in using point-of-sale systems and handling cash and card transactions.

Why Join The School Locker?

At The School Locker, we take pride in supporting school communities by providing essential products and services to students and families. Joining our team means gaining valuable retail experience, working in a supportive environment, and making a difference in students' education.