Campus Experience & Security Lead | 25 Days Holiday

BIMM British and Irish Modern Music Institute; Brighton; On-site; AUD 50,000 - 61,000; Full time

Benefits offered by this job

25 days holiday per year (FTE)

Smart pension

Comprehensive benefits package

Job summary

BIMM University is seeking a Campus Experience & Security Supervisor to welcome students, staff and visitors while ensuring a safe, well-organised campus. You’ll balance front-of-house duties with security and administrative tasks to support daily operations.

The role requires a calm, approachable manner, strong communication skills and the ability to manage access control and records. You’ll be part of a team focused on inclusivity and safety, with responsibilities spanning emergency procedures

Qualifications

• Experience in a front-of-house, reception, security or customer-facing role.
• Calm, approachable manner with confidence engaging a diverse range of people.
• Strong written and verbal communication skills.
• Good organisational skills with ability to prioritise in a busy environment.
• Confidence using systems and maintaining accurate records.
• Awareness of health, safety and safeguarding in public settings.
• Sound judgement and ability to work independently within procedures.

Responsibilities

• Act as a key point of contact on campus, providing a professional and inclusive welcome to students, staff, visitors, contractors and industry guests.
• Offer clear information and guidance, helping people navigate campus services and facilities.
• Maintain a visible front-of-house presence that contributes to a positive and engaging campus environment.
• Support the secure opening and closing of buildings in line with agreed procedures.
• Monitor and manage access control, ensuring buildings are accessed safely and appropriately.
• Manage visitor sign-in processes and issue passes in line with health and safety requirements.
• Keep accurate records using visitor, key management and related systems.
• Assist with emergency procedures, including evacuations and routine system checks.
• Identify and upscale any facilities, safety or security concerns.
• Coordinate deliveries, ensuring items are received, logged and distributed appropriately.
• Support ID card services, including processing new requests and replacements.

Skills

Front-of-house

Communication

Organisation

Health & safety

Record keeping

Independence

Customer-facing

Tools

Visitor management systems

Job description

BIMM University is seeking a Campus Experience & Security Supervisor to welcome students, staff and visitors while ensuring a safe, well-organised campus. You’ll balance front-of-house duties with security and administrative tasks to support daily operations.

The role requires a calm, approachable manner, strong communication skills and the ability to manage access control and records. You’ll be part of a team focused on inclusivity and safety, with responsibilities spanning emergency procedures