Cafe Shift Lead

Anglicare Sydney; Sydney; On-site; AUD 65,000 - 80,000; Full time

Benefits offered by this job

Salary packaging benefits

Accommodation & meals allowance (up to

Professional development

Discounts to retailers

Employee Assistance Program

Fitness Passport

Job summary

Anglicare Sydney is seeking a Café Shift Lead to manage day-to-day cafe operations onsite at Woolooware Shores, with a rotating Monday–Sunday roster. You’ll lead food prep, service delivery and daily tasks while upholding food safety and resident care standards.

The role requires 5+ years in hospitality or kitchen settings, FSS, RSA, and WWCC, plus strong communication and teamwork to support a welcoming café environment. Join a values-driven team committed to community.

Qualifications

• Minimum 5 years' experience in café, hospitality, food production or kitchen environment.
• Current Food Safety Supervisor (FSS) certificate.
• Current RSA certificate.
• Current WWCC or willingness to obtain.
• Knowledge of food safety, HACCP standards.
• Excellent communication skills, including fluent English.

Responsibilities

• Lead day-to-day operation of the café with hands-on leadership.
• Assist with food preparation, service delivery and daily operations.
• Maintain high standards of food safety, presentation, cleanliness and resident service.
• Provide guidance and onboarding for Café Assistants and team members.
• Promote safe work practices and contribute to continuous improvement.

Skills

Customer service

Team leadership

Communication

English fluency

Education

Food Safety Supervisor (FSS)

Responsible Service of Alcohol (RSA)

Working with Children Check (WWCC)

Job description

Do you want a career that means more? At Anglicare Sydney, we bring the strength, support and strategy to make it happen.
We are a well-respected not-for-profit that's been serving society's most vulnerable for more than 170 years. Each year, we achieve life-changing outcomes for the 40,000+ people who rely on our person-centered support. And now, we're extending our reach and impact even further.
At Anglicare we are looking for a Cafe Shift Lead, who will play an important role in delivering exceptional food service experiences for residents, visitors and guests. Through your leadership, food preparation skills and commitment to quality, you will help create a welcoming café environment.
Join a supportive and values-driven team where hospitality, quality and community are at the heart of everything we do.

This is a full-time onsite opportunity based at Woolooware Shores, working Monday to Sunday on rotating roster.

As a Cafe Shift Lead, you will support the day-to-day operation of the café, ensuring high standards of food quality, presentation, cleanliness and customer service are maintained.
Working closely with the Head of Food & Beverage, Café Assistants and village teams, you will provide hands-on leadership while assisting with food preparation, service delivery and operational activities.
With professionalism, initiative and a commitment to excellence, you will:

Food Preparation & Service Delivery

• Prepare and present meals, snacks and café items to a high standard
• Ensure meals are served safely, efficiently and in line with resident dietary requirements
• Monitor food quality, presentation and temperature standards, including IDDSI requirements
• Assist with plating meals and supporting daily food service operations

Leadership & Team Support

• Provide day-to-day guidance and support to Café Assistants
• Assist with onboarding and on-the-job training of team members
• Support staff performance and contribute to efficient café operations

Food Safety & Compliance

• Maintain high standards of food safety, hygiene and cleanliness as per HACCP, and WHS requirements
• Ensure equipment, kitchen, dining and storage area are in a clean and safe condition

Customer Service & Resident Experience

• Deliver excellent customer service to residents, visitors and guests
• Help create a welcoming café environment that supports community connection

Safety & Workplace Culture

• Promote safe work practices and a positive workplace culture
• Contribute to continuous improvement initiatives

What You'll Bring

You are a reliable and customer-focused hospitality professional who enjoys working in a fast-paced environment and takes pride in delivering excellent food and service.

What's Required

• Minimum 5 years' experience working in a café, hospitality, food production or kitchen environment
• Current Food Safety Supervisor (FSS) certificate.
• Current Responsible Service of Alcohol (RSA) Certificate
• Current and valid Working with Children Check (WWCC), or willingness to obtain
• Knowledge of food safety, HACCP standards
• Excellent communication skills, including fluent spoken and written English

What's Preferred

• Strong attention to detail and commitment to cleanliness and food safety
• Experience in food preparation and plating
• Experience supervising or leading a small team
• Experience within aged care, retirement living, hospitality or food services environments

We provide meaningful opportunities and choice, both for the individuals and communities we support, and the dedicated people here to make it happen.
At Anglicare, you'll get the security, stability and opportunities that come with a strong, well-established organisation that's ready for the future. You'll belong to a community of kind, humble, and respectful people of all faiths and backgrounds. You will also be supported to gain new knowledge, deepen your experience and expertise, and shape a rewarding career.
On top of that, here are just some of the tangible benefits you will enjoy in a career with us:

• Pay less tax on your income and increase your take home pay. With salary packaging, up to $15,900 of your income is tax-free.
• Spend up to $2,650 on accommodation, meals and entertainment and also tax free with salary packaging.
• Ongoing professional development and leadership training to advance your career
• Exclusive discounts to over 400 retailers
• Employee Assistance Program and Fitness Passport with discounts to over 800 gyms for you and your family

Are you ready for a career, that means more?

Anglicare is as wonderfully diverse as the customers and communities we support. While we are guided by our Christian-based values, our team includes people of all faiths and backgrounds who share our commitment to serving others, and we value the diverse perspectives they bring. We strongly encourage applications from Aboriginal and Torres Strait Islander people, and people of all ages, genders, abilities and cultural backgrounds.