Cafe Restaurant Manager

Cafe momo; Australian Capital Territory; On-site; AUD 72,000 - 87,000; Full time

Benefits offered by this job

Free drinks

Free food

Job summary

Cafe Momo Bruce is seeking a dedicated Café Restaurant Manager to oversee daily operations, ensure quality service and manage staff. The role reports to the Director and focuses on delivering exceptional customer experiences in a busy café environment.

Salary is AU$79,500 per year plus Superannuation, with full-time permanent employment. Candidates with hospitality management qualifications and strong leadership skills are preferred.

Qualifications

• Experience in café/restaurant management or similar hospitality supervisory role.
• Qualification in Hospitality Management or Business Management highly regarded.
• Strong understanding of café operations and customer service.

Responsibilities

• Oversee daily café operations and ensure efficient service.
• Plan menus with Chefs, manage events and bookings.
• Negotiate with suppliers and manage purchasing within budget.
• Monitor stock, costs and financial transactions.
• Ensure food safety, hygiene, and workplace safety compliance.
• Recruit, train and supervise staff; prepare rosters.
• Lead communication between kitchen and front-of-house teams.

Skills

Staff management

Customer service

Budgeting

Menu planning

Food safety

Operations

Team leadership

Communication

Staff scheduling

Education

Hospitality/Business management qualification

Job description

Salary: 79,500 per annum plus Superannuation

Employment Type: Full-time, permanent

Cafe Momo Bruce is seeking a dedicated and experienced Café Restaurant Manager with a passion for hospitality and delivering exceptional customer experiences. We are committed to providing quality food and beverages, excellent customer service and a welcoming environment for our customers.

About the Role

As a full-time Café Manager, you will be responsible for overseeing the daily operations of Cafe Momo, ensuring efficient service delivery, maintaining food and beverage quality and managing staff. You will report directly to the Director and work closely with them to ensure the smooth operation and overall business performance of the café.

Duties and Responsibilities

• Café Operations: Oversee daily café operations, ensuring efficient workflow, smooth service delivery and high customer service standards.
• Menu Planning: Plan and develop menus in consultation with Chefs, considering customer preferences, food quality, seasonal availability and pricing.
• Functions and Events: Plan and organise special functions, private events and group bookings, coordinating staffing, food and beverage requirements.
• Purchasing and Budgeting: Arrange purchasing of food, beverages and café supplies, negotiate with suppliers and manage pricing in accordance with business budgets.
• Stock and Financial Management: Monitor inventory, maintain stock records, minimise wastage and maintain accurate records of financial transactions and operational expenses.
• Food Safety and Hygiene: Ensure the café, kitchen and dining facilities comply with relevant food safety, hygiene and workplace health and safety requirements.
• Customer Service: Interact with customers to assess their satisfaction, address complaints and feedback, greet guests and assist with reservations and orders when required.
• Staff Recruitment and Supervision: Assist with selecting, recruiting, training and supervising kitchen and front-of-house staff.
• Staff Scheduling: Prepare staff rosters, allocate duties and coordinate staffing requirements to ensure adequate operational coverage.
• Supplier Coordination: Liaise with suppliers and service providers to arrange orders, deliveries and resolve supply-related matters.
• Quality Control: Monitor food and beverage quality, presentation and consistency in consultation with Chefs.
• Business Performance: Monitor operational performance, control costs and identify opportunities to improve business efficiency.
• Reporting and Communication: Report directly to the Director regarding daily operations, staffing, financial performance, stock requirements and customer feedback.
• Team Coordination: Maintain a positive working environment and ensure effective communication between kitchen and front-of-house staff.

Skills, Qualifications and Experience Required

The successful candidate should possess the following skills and experience:

• Relevant Experience: Minimum of one year of relevant work experience in café management, restaurant management or a similar hospitality supervisory role.
• Qualifications: A qualification in Hospitality Management, Business Management or a related field will be highly regarded.
• Operational Knowledge: Good understanding of café operations, food and beverage services, menu planning and customer service.
• Leadership Skills: Ability to recruit, train, supervise and coordinate kitchen and front-ofhouse staff, including managing staff rosters.
• Financial and Stock Management: Knowledge of budgeting, purchasing, pricing, inventory control and maintaining financial records.
• Food Safety Knowledge: Understanding of food safety, hygiene, workplace health and safety requirements and relevant regulations.
• Customer Service: Excellent communication and interpersonal skills, with the ability to handle customer enquiries, feedback and complaints professionally.
• Supplier Management: Ability to coordinate with suppliers, negotiate purchases and maintain effective business relationships.
• Event Coordination: Ability to organize special functions, private events and group bookings.
• Administration: Good organizational and record-keeping skills, including managing reservations, financial transactions and operational records.
• Problem-Solving: Ability to manage operational challenges, prioritize tasks and make effective decisions in a busy hospitality environment.
• Teamwork: Ability to work independently and collaboratively while maintaining high standards of professionalism and service.

Application Note

Only shortlisted candidates will be contacted for further consideration. All applications and personal information will be treated with the strictest confidentiality and handled with the utmost privacy.

Benefits

• Free drinks
• Free food