Cafe Operations Leader — Drive Service & Team Momentum

Belgravia Health and Leisure Group Pty Ltd; Armstrong Creek; On-site; AUD 55,000 - 70,000; Full time

Job summary

Ninja Parc is seeking a Café Coordinator to lead the café operations, train and develop the crew, and drive performance while ensuring safety, quality and profitability. You will manage rosters, stock, costs and reporting to meet targets in a fast-paced environment.

The role requires hands-on leadership, strong communication, and a proactive approach to delivering exceptional guest experiences and maintaining high food safety standards.

Qualifications

• Previous experience in a café, food & beverage or hospitality leadership role.
• Strong people leadership, coaching and training skills.
• Solid understanding of food safety, hygiene and WHS.
• Experience with rostering, labour control and daily operations.
• Stock control and ordering experience.
• Confident cash handling and basic reporting skills.
• Excellent communication and interpersonal skills.
• A positive, energetic and solutions-focused mindset.

Responsibilities

• Oversee daily café operations and service delivery.
• Lead, train and motivate café crew to maintain high performance and morale.
• Ensure compliance with food safety, hygiene and WHS requirements.
• Manage rosters, labour costs and staffing levels.
• Oversee stock ordering, inventory control and supplier relationships.
• Monitor sales, costs and profitability against budget.
• Maintain consistent food quality, presentation and menu execution.
• Ensure accurate cash handling, reporting and administration.
• Coordinate café operations with venue activities, parties and events.
• Champion company values and create a positive team culture.

Skills

People leadership

Coaching

Food safety

WHS knowledge

Rostering

Stock control

Cash handling

Communication

Budget tracking

Problem solving

Education

First Aid & CPR

Working with Children Check

National Police Check

Food Safety Supervisor

Job description

Ninja Parc is seeking a Café Coordinator to lead the café operations, train and develop the crew, and drive performance while ensuring safety, quality and profitability. You will manage rosters, stock, costs and reporting to meet targets in a fast-paced environment.

The role requires hands-on leadership, strong communication, and a proactive approach to delivering exceptional guest experiences and maintaining high food safety standards.