Café Mentor & Youth Skills Coach

RedDoor Community Services; Mount Isa City; On-site; AUD 52,000 - 74,000; Full time

Job summary

RedDoor Community Services in Mount Isa is seeking a hands-on Program Mentor for GroundWork Café. You will lead a small group of young trainees, train hospitality skills, and supervise the program while running cafe operations.

The role blends mentoring, café coordination, and hands-on training to help trainees overcome barriers and build workplace confidence. Prior café experience is essential.

Qualifications

• Experience in café operations and barista duties.
• Ability to prepare high-quality espresso and specialty beverages.
• Experience guiding others in hospitality best practices.
• Capable of managing daily café operations and stock levels.

Responsibilities

• Lead and mentor trainees in hospitality and customer service.
• Oversee program delivery and track trainee milestones.
• Run café operations and ensure smooth daily service.
• Create a supportive, inclusive learning environment.
• Provide wrap-around support to trainees to address barriers.
• Report on trainee progress and program outcomes.

Skills

Café operations

Barista skills

Espresso & specialty beverages

Training staff

Job description

RedDoor Community Services in Mount Isa is seeking a hands-on Program Mentor for GroundWork Café. You will lead a small group of young trainees, train hospitality skills, and supervise the program while running cafe operations.

The role blends mentoring, café coordination, and hands-on training to help trainees overcome barriers and build workplace confidence. Prior café experience is essential.