Cafe Disability Support Worker

VMCH; Torquay; On-site; AUD 39,000 - 44,000; Full time

Benefits offered by this job

Flexible schedule

Wellbeing initiatives

Fitness Passport

Salary packaging

Employee assistance program

Job summary

VMCH's Star of the Sea Café in Torquay is seeking a casual Café Disability Support Worker to mentor trainees, develop barista and customer service skills, and assist NDIS participants toward greater independence in a real-world cafe environment.

You will work with residents and their families, delivering friendly service while supporting the hospitality team. The role emphasizes care, inclusion, and practical skill-building in a supportive setting.

Qualifications

• Experience in hospitality and/or disability sector required.
• Certificate IV in Disability preferred but not essential.
• Food Safety Handling Certificate or willingness to obtain.
• Experience operating a coffee machine is preferred.
• Ability to teach and train hospitality skills confidently.
• Strong customer service, communication and time management.

Responsibilities

• Mentor young people in our trainee program to build confidence and barista skills.
• Serve residents, families and visitors with quality coffee and service.
• Support NDIs participants in developing personal and professional skills.

Skills

Hospitality experience

Disability sector experience

Customer service

Teaching hospitality skills

Education

Certificate IV in Disability

Food Safety Handling Certificate

First Aid & CPR

Job description

Café Disability Support Worker

• Truly rewarding disability support worker position within the hospitality industry
• Casual position located in Torquay, join a supportive team and make a difference
• Great hourly rate plus super
• Harness your expertise to grow our potential.
• Purpose-led organisation

The position

As a Café Disability Support Worker at our Star of the Sea Café our social enterprise café aimed to help people build skills and experience in a real-life working environment, on their pathway to finding paid employment. These casual positions are located in Torquay at our aged care facility Star of the Sea,

Trainees will be supported by hospitality and disability support workers in serving residents of our aged care facility and retirement village and their families and visitors with delicious good and great coffee.

VMCH. Flourishing communities, vibrant careers. At VMCH, the future is bright and rewarding!

As a Café Disability Support Worker (DSW), you will provide hands-on mentoring to young people participating in our trainee program to build their self-confidence, barista and customer service skills and employability qualities. This position will ultimately support NDIS participants develop their personal & professional skills that will improve their independence and chances of securing employment.

What's required

• Experience in the hospitality and/or disability sector
• Certificate IV in Disability (preferred but not essential)
• Food Safety Handling Certificate (or willing to obtain)
• Experience and confidence operating a coffee machine (preferred)
• Confident and capable of teaching and training hospitality skills (essential)
• Outstanding customer service skills, communication, and time management skills
• NDIS Worker Screening Check and Working with Children Check
• Current First Aid and CPR Certificate
• Compassionate and empathetic individuals who are looking for something more and want to make a difference

What's possible

• Rewarding work, within a supportive environment
• Professional development and career progression opportunities
• Competitive salary + salary packaging (with potential for increased take-home pay)
• Flexible, family friendly work culture
• Wellbeing initiatives and paid parental leave
• Employee assistance program (EAP) for you and close family members
• Enjoy access to Fitness Passport, helping you and your family stay active with heavily discounted access to hundreds of fitness and recreation venues
• Discounts on private health insurance, school holiday programs, car hire and much more!
• Open a high-interest savings account via our banking partner
• Join a place where diversity and inclusion lives, breathes and thrives.

More about us

VMCH is a Catholic, for-purpose organisation providing aged care, disability services, retirement living, home care, specialist education and affordable housing across Victoria. With more than 100 years of experience, our workforce of 4,000-plus staff and volunteers are dedicated to supporting 15,000+ people primarily in metropolitan Melbourne and regional Victoria

Please note successful applicants to this position will be required to provide evidence of relevant work permits or Australian residency, and the necessary screening checks. Kindly note we do not accept unsolicited resumes, emails and phone calls from Recruitment Agencies.

If you meet the above criteria and are passionate about making a positive difference in people's lives, we would love to hear from you.

For the latest VMCH roles, also visit https://careers.vmch.com.au/jobs/search

Advertised: 07 Sep 2026 11:55 AM AUS Eastern Standard Time