Cafe Disability Support Worker

VMCH; City of Melbourne; On-site; AUD 39,000 - 50,000; Part time

Benefits offered by this job

Salary packaging

Flexible hours

Wellbeing initiatives

EAP for you and family

Job summary

VMCH in Melbourne is seeking casual staff to join the Where Is My Coffee Job Skills Program, supporting participants with disability to develop real workplace skills across aged care, retirement living, and café settings.

You will coach participants, move between sites (Kew, Ashwood, Mulgrave, Nunawading), and help with hospitality, resident service and on-the-job learning; reliability and travel between sites are essential.

Qualifications

• Disability support or relevant coaching experience required.
• Hospitality, customer or resident service experience preferred.
• on-the-job teaching ability and reliability are essential.

Responsibilities

• Coach participants to build confidence, independence, communication and workplace routines.
• Support welcoming service for residents, visitors and customers at multiple sites.
• Record attendance and progress, follow safety and quality procedures.

Skills

Disability support

Hospitality experience

Customer service experience

Education

Certificate IV Disability

Job description

16h ago , from Villa Maria Catholic Homes

• Provide meaningful support to our clients – varied rewarding role
• Support clients to gain skills in hospitality and guest services based in south east suburbs
• Competitive salary plus supe plus NFP salary Packaging

The position

Join VMCH’s Where Is My Coffee Job Skills Program and support participants with disability to develop real workplace skills. You will move between various placements, primarily in aged care and retirement living settings, coaching participants through hospitality, resident service and other practical tasks. Some placements include café work; participant learning is at the centre of every shift.

Casual position - working at various locations - Kew, Ashwood, Mulgrave and Nunawading - must be able to work at all locations

VMCH. Flourishing communities, vibrant careers.

Highly focused on person-centred care, the support you provide will assist with ensuring a safe and positive environment for our clients. You will support clients with hospitality skills in our Cafes and Aged Care facilities.

You will

• Coach participants to build confidence, independence, communication and workplace routines through practical, individualised support.
• Support welcoming service for residents, visitors and customers at Kew, Clayton, Ashwood and Nunawading.
• Work with site teams and café coordinators, record attendance and progress, and follow VMCH safety and quality procedures.

What’s required

• Disability support or relevant coaching experience, with patience and respect for different learning needs.
• Hospitality, customer or resident service experience and a practical approach to teaching on the job.
• Clear communication, reliable record keeping and ability to travel between the four sites.
• Certificate IV Disability desirable
• Excellent interpersonal skills and the ability to converse and relate to people with understanding, patience and sensitivity
• Strong commitment to service and care
• Team focused and supportive of colleagues
• Current Victorian Driver’s Licence (desired).

What’s possible

• Rewarding work, within a supportive environment
• Professional development and career progression opportunities
• Competitive salary + salary packaging (with potential for increased take-home pay)
• Flexible, family friendly work culture
• Wellbeing initiatives and paid parental leave
• Employee assistance program (EAP) for you and close family members
• Enjoy access to Fitness Passport, helping you and your family stay active with heavily discounted access to hundreds of fitness and recreation venues
• Discounts on private health insurance, school holiday programs, car hire and much more!
• Open a high-interest savings account via our banking partner
• Join a place where diversity and inclusion lives, breathes and thrives.

More about us

At VMCH, we believe people should be seen and valued for who they are, not defined by the services they receive. For more than a century, we have been part of Victorian communities, supporting people to live with purpose and connection. Led by our Catholic tradition, we recognise the inherent dignity and humanity of every person, their individuality, relationships, experiences and the contribution they make throughout their lives. Across aged care, care at home, disability services, retirement living, specialist education and affordable housing, our role is to help people make their own choices, remain in control of their lives and stay connected to the people, places and communities that matter most to them. Guided by our values of Love, Joy, Courage and Hospitality, more than 4,000 staff and volunteers support over 15,000 people across Victoria. Together, we create places of belonging where people are respected, included and empowered to live life on their own terms.

Please note successful applicants to this position will be required to provide evidence of relevant work permits or Australian residency, and the necessary screening checks. Kindly note we do not accept unsolicited resumes, emails and phone calls from Recruitment Agencies.