Cafe Assistant

Goodwin Aged Care; Australian Capital Territory; On-site; AUD 30,000 - 39,000; Full time

Benefits offered by this job

Tax-free salary packaging

Meal entertainment allowance

Professional development opportunities

Job summary

Goodwin Aged Care is seeking a Café Assistant to deliver friendly food and beverage service in our community café for residents and visitors. You will help with daily operations, take orders, handle cash, and ensure a welcoming, clean, and efficient service environment.

The role emphasizes strong customer service, teamwork, and safety standards, with opportunities to contribute to a vibrant café experience within our aged care community.

Qualifications

• Experience serving food and beverages in a café environment.
• Strong customer service and communication skills.
• Cash handling and payment processing ability.
• Ability to prioritise tasks with limited supervision.
• Reliable, positive team member with a can-do attitude.
• RSA certification and hospitality qualifications.

Responsibilities

• Greet customers, take orders and serve food and drinks.
• Process payments accurately and handle cash.
• Set up cafe for service and assist with events.
• Maintain cleanliness of cafe and service areas.
• Support daily tasks to keep service running smoothly.
• Build rapport with residents, visitors and colleagues.

Skills

Food & beverage service

Customer service

Cash handling

Teamwork

Attention to detail

Communication

Education

Certificate in Hospitality

Responsible Service of Alcohol (RSA)

Job description

We are Goodwin, a multi-award-winning, industry-leading seniors' services and accommodation provider in the ACT and NSW. For over 70 years, our community-owned, not-for-profit organisation has provided the Canberra and regional community with vibrant and luxurious retirement living villages, reliable and innovative home care, and the very best in residential aged care facilities.

Enjoy more than just a great career

At Goodwin, you’ll be part of a respected, values-driven organisation with generous employee benefits. Increase your take-home pay with up to $15,900 tax-free salary packaging plus an additional $2,650 for meal entertainment. You can also access novated leasing, relocation assistance, discounted health insurance, gym memberships, airline lounge memberships, free flu vaccinations, professional development opportunities and more.

Great service. Friendly faces. Meaningful connections.

Do you enjoy working in a café and making people feel welcome? Join Goodwin as a Café Assistant and help create a vibrant café experience for our retirement living residents, their families and visitors.

About the role

Reporting to the Café Manager, you will serve food and beverages, support daily café operations and provide friendly, attentive customer service. From taking an order to helping with a function, you will play a part in making our café a place people enjoy spending time.

What you’ll do

• Welcome customers, take orders and serve food and beverages.
• Process payments and handle cash accurately.
• Set up the café for service and assist with functions and events.
• Keep the café, kitchen and service areas clean and well presented.
• Work with your team to complete daily tasks and keep service running smoothly.
• Build positive relationships with residents, visitors and colleagues.
• Follow food hygiene, workplace safety and organisational procedures, and report incidents promptly.

What you’ll bring

• Experience serving food and beverages in a café environment.
• Strong customer service and communication skills.
• Confidence handling cash and processing payments.
• The ability to prioritise tasks and work with limited supervision.
• A reliable, positive approach and willingness to support your team.
• Attention to detail and respect for the people you serve.
• Certificate qualifications in hospitality and Responsible Service of Alcohol certification.
• Applicable penalty rates and allowances will be paid in accordance with the relevant industrial instrument and employment arrangements.

Goodwin encourages applications from Aboriginal and Torres Strait Islander peoples. Weare committed to fostering a diverse and inclusive workplace and strongly encourage candidates from all cultural backgrounds to apply.