Business Support Officer

Northern Queensland Primary Health Network; Mackay Regional; On-site; AUD 64,000 - 78,000; Full time

Benefits offered by this job

Salary sacrifice options

Flexible working arrangements

Job summary

Northern Queensland Primary Health Network Mackay is seeking a Business Support Officer on a full-time fixed-term contract to 31 March 2027 to help keep our Mackay office running smoothly. You’ll handle reception, daily administration, and event coordination while contributing to continuous improvements and health outcomes across northern Queensland.

If you’re organized, proactive and ready to contribute, this is a great chance to join a passionate team with flexible working arrangements and

Qualifications

• Two years relevant work experience in an administration role.
• Excellent interpersonal and customer service skills with high standard of professional presentation.
• Strong written communication with agenda preparation, minute taking, and correspondence preparation preferred.
• Excellent knowledge of the Microsoft Office suite and the ability to become proficient in other software programs as required.
• Well-developed organisational and problem-solving skills.
• A high level of attention to detail.

Responsibilities

• Contribute to the efficient and effective functioning of the organisation and the Mackay office.
• Be the go-to person for office support, including reception, mail, stationery, catering, and shared spaces.
• Prepare agendas, take minutes, and maintain action items.
• Assist with onboarding new team members and site inductions.
• Support event and stakeholder engagement activities, including scheduling, logistics and preparing materials.
• Keep business systems up to date with accurate data entry and compliance checks.
• Pitch in with other admin tasks and continuous improvement projects.

Skills

Interpersonal skills

Customer service

Written communication

Microsoft Office

Organisational skills

Attention to detail

Problem solving

Job description

Northern Queensland Primary Health Network – Mackay QLD

• Position: Full time, fixed-term to 31 March 2027.
• Classification: Level 5, base salary commencing from $70,755 per annum.
• Benefits:Salary sacrifice options up to $15,900 and flexible working arrangements.

Looking for your next opportunity to make an impact?

The role

Join Northern Queensland Primary Health Network (NQPHN) as a Business Support Officer and help keep things running smoothly in our Mackay office. From welcoming visitors and managing day-to-day administration to coordinating events, you’ll be at the heart of our operations.

If you’re organised, proactive, and ready to make an immediate contribution, this is a great opportunity to join a passionate team on a short-term contract and support work that improves health outcomes across northern Queensland.

What you'll do

As a Business Support Officer, you will:

• Contribute to the efficient and effective functioning of the organisation and the Mackay office.
• Be the go-to person for office support, including reception, mail (including post office visits), stationery, catering, and shared spaces.
• Prepare agendas, take minutes, and maintain action items.
• Assist with onboarding new team members and site inductions.
• Support event and stakeholder engagement activities, including scheduling, logistics and preparing materials.
• Keep business systems up to date with accurate data entry and compliance checks.
• Pitch in with other admin tasks and continuous improvement projects.

Key selection criteria

To be successful in this role, you will have:

• Two years relevant work experience in an administration role.
• Excellent interpersonal and customer service skills with high standard of professional presentation.
• Strong written communication skills, with demonstrated experience in agenda preparation, minute taking, and correspondence preparation preferred.
• Excellent knowledge of the Microsoft Office suite and the ability to become proficient in other software programs as required.
• Well-developed organisational and problem-solving skills.
• A high level of attention to detail.

If you are looking for the opportunity to be part of apassionate and driven team and contribute to achieving our mission of ‘NorthernQueenslanders live happier, healthier, longer lives,’ we’d love to hear fromyou.

NQPHN aims to be an employer of choice for IndigenousAustralians, and we encourage Aboriginal and Torres Strait Islander people toapply for this role.

About us

NQPHN works together with our partners to connect existinglocal services to simplify the healthcare system, fund primary care and mentalhealth services based on the needs of local communities, and support primarycare and mental health providers to build their skills and deliver the highestquality patient care.

For more information visitwww.nqphn.com.au

Your application should include:

• a brief cover letter addressing the key selection criteria (maximum three pages).
• your resume.

Applications close Tuesday 20 October 2026 at 11:59pm.