Business Support Officer

Queensland Ambulance Service; Brisbane; On-site; AUD 80,000 - 110,000; Full time

Job summary

Queensland Ambulance Service – Spring Hill QLD is seeking a Business Support Officer to deliver a wide range of financial and administrative services to management and staff. You will coordinate the regional business support team and ensure accurate reporting to support operational service delivery.

The role emphasizes governance, reporting accuracy, and providing high-level advice to stakeholders to improve performance and outcomes for the Queensland Community.

Qualifications

• Proven ability to lead and coordinate a professional governance-focused business support team.
• Experience implementing governance arrangements across corporate support functions.
• Strong communication, negotiation, and collaboration with diverse stakeholders.

Responsibilities

• Coordinate and manage the regional business support team and services.
• Produce accurate financial and administrative reports for management.
• Contribute to governance and continuous improvement initiatives to support service delivery.

Skills

Leadership

Governance

Stakeholder engagement

Data analysis

Financial administration

Job description

Queensland Ambulance Service – Spring Hill QLD

Join us and be part of a team that supports the delivery of high-quality ambulance services to the Queensland Community.

As the Business Support Officer you’ll play an important role in the effective delivery of a wide range of financial and administrative services to management and staff, providing a high level of assistance to the region in support of operational service delivery.

The Business Support Officer is responsible for the day-to-day coordination and management of the regional business support team, which provides a range of financial and administrative services to management and staff. The role also has responsibility for the accurate and efficient production of various functional area reports, correspondence and documentation. Through best practice governance and business improvement initiatives, the Business Support Officer actively contributes to the achievement of QAS business objectives and key performance indicators and provides a high level of assistance to the region in support of operational service delivery.

We are seeking applicants who, within the context of the role responsibilities, possess the following key attributes:

• Highly developed leadership skills with demonstrated capabilities and experience in managing and coordinating the delivery of contemporary, best practice, governance focused business support services and providing high quality advice and solutions to a broad range of stakeholders.
• Demonstrated success in the development and implementation of practical, efficient and effective governance arrangements in respect to a range of corporate support functions, including financial and management accounting, asset management and administrative services.
• Effective interpersonal skills and the proven ability to lead and inspire a professional, high performing team, in an environment of competing priorities and needs with limited resources.
• Demonstrated highly developed communication, negotiation, consultation and collaboration skills and the proven ability to build and maintain productive relationships with a diverse range of internal and external stakeholders.
• Demonstrated high level research, conceptual, analytical and problem-solving skills, and the proven ability to successfully apply them to complex issues concerning
  finance, procurement, governance, business performance and improvement, including experience interpreting data to drive performance improvement.
• Demonstrated commitment to implement practices which promote a fair and ethical workplace, employment equity, cultural diversity and occupational health and safety.

Applications to remain current for 12 months.