Business Support Lead

BaptistCare NSW/ACT - Aged Care; The Hills Shire Council; On-site; AUD 90,000 - 120,000; Full time

Job summary

BaptistCare NSW/ACT - Aged Care is seeking a seasoned Business Support Lead to provide trusted executive and administrative support to our senior leadership team in Baulkham Hills. The role focuses on orchestrating complex diaries, travel, and communications while keeping governance and governance-related activities on track.

You will manage executive inboxes, prepare leadership documentation, and publish information via Teams/SharePoint.

Qualifications

• 3-6 years' experience in a senior admin/support role.
• Advanced proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Experience supporting executives and governance, risk & compliance functions.

Responsibilities

• Provide high-level executive and administrative support to senior leaders.
• Coordinate complex diaries and travel arrangements.
• Manage executive inboxes, prioritising communications and key actions.
• Prepare agendas, board reports, minutes and leadership documentation.
• Maintain and publish information through Microsoft Teams and SharePoint.
• Coordinate leadership meetings, conferences and organisational events.
• Support governance, compliance, risk management and reporting activities.
• Identify opportunities for continuous improvement and smarter ways of working.

Skills

Executive support

Administrative support

Diary management

MS Office

SharePoint

Stakeholder management

Discretion

Process improvement

Tools

Microsoft Office Suite

SharePoint

Job description

BaptistCare NSW/ACT - Aged Care – Baulkham Hills NSW

Full time, Permanent

1d ago , from BaptistCare NSW/ACT - Aged Care

Be the trusted partner behind strategic leadership, governance and organisational success.

At BaptistCare, we believe every person deserves to live with dignity, purpose and connection. As one of Australia's leading care and community organisations, our mission is to support people to live well by providing exceptional care and services across aged care, housing, disability support and community services.

About the role

We are looking for an experienced and highly organised Business Support Lead to provide trusted support to our Chief Property & Development Officer and Chief Legal, Risk & Governance Officer. In this role you will work at the centre of strategic decision making while contributing to an organisation that genuinely makes a difference in people's lives every day.

You will play a critical part in ensuring the smooth operation of leadership activities, governance processes and business administration and, amongst other tasks,will manage executive inboxes, prioritise competing demands and ensure critical communications and actions are progressed effectively

The teams support BaptistCare's strategic objectives through expertise in property, development, legal, risk, governance and compliance, helping deliver sustainable growth and strong organisational outcomes.

You will:

• Provide high level executive and administrative support to senior leaders.
• Coordinate complex diaries and travel arrangements
• Manage executive inboxes, prioritising communications and key actions
• Prepare agendas, board quality reports, minutes and leadership documentation.
• Maintain and publish information through Microsoft Teams and SharePoint platforms.
• Coordinate leadership meetings, conferences and key organisational events.
• Support governance, compliance, risk management and reporting activities.
• Identify opportunities for continuous improvement and smarter ways of working.

Why Join Us?

At BaptistCare, we value our employees and foster a positive, inclusive work environment.

• We offer competitive salaries, tax-free salary packaging up to $18,550*, discounted gym memberships, and novated car leasing.
• Enjoy work-life balance with flexible arrangements and additional leave options.
• Benefit from our health and wellbeing initiatives, including free counselling, spiritual support, and nutrition advice.
• Advance your career with study assistance and access to learning and development programs and courses like LinkedIn Learning!

About You

You are a proactive, solutions focused professional who thrives in a fast paced environment and enjoys supporting senior leaders to achieve outstanding outcomes.

You will bring:

• 3-6 years' experience as an Executive Assistant, Business Support Lead, Legal Officer, Paralegal or similar senior, complex administrative support role.
• Experience supporting executives, senior leaders or professional services teams.
• Advanced proficiency in Microsoft Office Suite including Word, Excel, PowerPoint and Outlook.
• Highly desirable SharePoint experience, including document management and information publishing.
• Excellent organisational, reporting and stakeholder management skills.
• Strong attention to detail and the ability to manage multiple priorities simultaneously.
• Sound judgement, discretion and a collaborative working style.
• A passion for learning new technologies and continuously improving processes.

If you are seeking a role where your expertise, initiative and commitment to service can have genuine impact, we would love to hear from you.

Join BaptistCare and help create strong foundations for people, communities and services to thrive.

About Us:

BaptistCare is a leading purpose-led care organisation, guided by our Christian identity and serving people and communities across Australia for more than 110 years. We support people to live better through aged care, home care, retirement living, community services, disability support and housing.

We know that life’s challenges can make our world feel smaller. With the right people alongside us, it can feel more connected, supported and hopeful again.

That’s what we work towards every day - enriching lives through communities of care. Today, more than 70,000 customers, 12,000 employees and close to 2,000 volunteers are part of our communities across Australia.

Successful candidates will be subject to a variety of background checks including a national criminal history check, reference checks and, if applicable, WWCC, NDIS worker screening check and a pre-employment medical.