Business Support Lead

BaptistCare; Sydney; On-site; AUD 110,000 - 140,000; Full time

Benefits offered by this job

Salary packaging

Gym membership discounted

Novated car leasing

Health and wellbeing initiatives

Study assistance

LinkedIn Learning

Job summary

BaptistCare is seeking an experienced Business Support Lead to provide trusted support to our Chief Property & Development Officer and Chief Legal, Risk & Governance Officer. This role is based in the Sydney area, centered on executive operations, governance processes and leadership administration that enables strategic decisions and organisational success.

You will manage diaries, travel, inboxes, agendas, reports and information publishing on Teams and SharePoint, while contributing to

Qualifications

• 3–6 years' experience in a senior administrative support role.
• Experience supporting executives or professional services teams.
• Advanced proficiency in Microsoft Office Suite (Word/Excel/PowerPoint/Outlook).
• SharePoint experience is highly desirable, including document management.
• Strong organisational, reporting and stakeholder management skills.
• Discretion, sound judgement and collaborative working style.

Responsibilities

• Provide high level executive and administrative support to senior leaders.
• Coordinate complex diaries and travel arrangements.
• Manage executive inboxes, prioritising communications and key actions.
• Prepare agendas, board quality reports, minutes and leadership documentation.
• Maintain and publish information through Microsoft Teams and SharePoint.
• Coordinate leadership meetings, conferences and key organisational events.
• Support governance, compliance, risk management and reporting activities.
• Identify opportunities for continuous improvement and smarter ways of working.

Skills

Executive support

Stakeholder management

Attention to detail

Discretion

Learning new technologies

Tools

Microsoft Word

Excel

PowerPoint

Outlook

SharePoint

Job description

Be the trusted partner behind strategic leadership, governance and organisational success.

At BaptistCare, we believe every person deserves to live with dignity, purpose and connection. As one of Australia's leading care and community organisations, our mission is to support people to live well by providing exceptional care and services across aged care, housing, disability support and community services.

About the role

We are looking for an experienced and highly organised Business Support Lead to provide trusted support to our Chief Property & Development Officer and Chief Legal, Risk & Governance Officer. In this role you will work at the centre of strategic decision making while contributing to an organisation that genuinely makes a difference in people's lives every day.

You will play a critical part in ensuring the smooth operation of leadership activities, governance processes and business administration and, amongst other tasks,will manage executive inboxes, prioritise competing demands and ensure critical communications and actions are progressed effectively

The teams support BaptistCare's strategic objectives through expertise in property, development, legal, risk, governance and compliance, helping deliver sustainable growth and strong organisational outcomes.

This is a full time permanent role and can be based in our shared services offices in Norwest (NSW) or Camberwell (Victoria)

You will:

• Provide high level executive and administrative support to senior leaders.

• Coordinate complex diaries and travel arrangements

• Manage executive inboxes, prioritising communications and key actions

• Prepare agendas, board quality reports, minutes and leadership documentation.

• Maintain and publish information through Microsoft Teams and SharePoint platforms.

• Coordinate leadership meetings, conferences and key organisational events.

• Support governance, compliance, risk management and reporting activities.

• Identify opportunities for continuous improvement and smarter ways of working.

Why Join Us?

At BaptistCare, we value our employees and foster a positive, inclusive work environment. We offer competitive salaries, tax-free salary packaging up to $18,550*, discounted gym memberships, and novated car leasing. Enjoy work-life balance with flexible arrangements and additional leave options. Benefit from our health and wellbeing initiatives, including free counselling, spiritual support, and nutrition advice. Advance your career with study assistance and access to learning and development programs and courses like LinkedIn Learning!

About You

You are a proactive, solutions focused professional who thrives in a fast paced environment and enjoys supporting senior leaders to achieve outstanding outcomes.

You will bring:

• 3-6 years' experience as an Executive Assistant, Business Support Lead, Legal Officer, Paralegal or similar senior, complex administrative support role.

• Experience supporting executives, senior leaders or professional services teams.

• Advanced proficiency in Microsoft Office Suite including Word, Excel, PowerPoint and Outlook.

• Highly desirable SharePoint experience, including document management and information publishing.

• Excellent organisational, reporting and stakeholder management skills.

• Strong attention to detail and the ability to manage multiple priorities simultaneously.

• Sound judgement, discretion and a collaborative working style.

• A passion for learning new technologies and continuously improving processes.

If you are seeking a role where your expertise, initiative and commitment to service can have genuine impact, we would love to hear from you.

Join BaptistCare and help create strong foundations for people, communities and services to thrive.

About Us:

BaptistCare is a leading purpose-led care organisation, guided by our Christian identity and serving people and communities across Australia for more than 110 years. We support people to live better through aged care, home care, retirement living, community services, disability support and housing.

We know that life’s challenges can make our world feel smaller. With the right people alongside us, it can feel more connected, supported and hopeful again.

That’s what we work towards every day - enriching lives through communities of care. Today, more than 70,000 customers, 12,000 employees and close to 2,000 volunteers are part of our communities across Australia.

Applicants are encouraged to apply as soon as possible as applications may be reviewed prior to the closing date. The closing date is subject to change without notice

Successful candidates will be subject to a variety of background checks including a national criminal history check, reference checks and, if applicable, WWCC, NDIS worker screening check and a pre-employment medical.

Advertised: 30 Sep 2026 AUS Eastern Standard Time
Applications close: 29 Oct 2026 AUS Eastern Daylight Time

Recruitment agencies please note: This position is being managed directly by our internal Talent Acquisition team. We respectfully request that recruitment agencies refrain from contacting any employees directly as all communications must go through the Talent Acquisition. Unsolicited candidate profiles or CVs from recruitment agencies will not be accepted. Thank you.