Business Support Coordinator

Efficient Living; Australia; Hybrid; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Dog-friendly office

Flexible hours

Exposure across the business

Training and development

Job summary

Efficient Living is seeking a proactive administrator to keep our boutique sustainability consultancy running smoothly in Collaroy, NSW. You’ll be the friendly voice clients hear first, manage client records, quotes, and workflow setup, and keep day-to-day operations tidy.

Ideal candidates bring admin or reception experience, are comfortable with Microsoft 365, and can read basic architectural plans. You’ll work closely with marketing, sales and operations in a small team dedicated to

Qualifications

• Experience in admin, reception, coordination or customer service.
• Ability to read and understand basic architectural plans for homes/duplexes.
• Proficiency with Microsoft 365 tools (Outlook, Teams, SharePoint, OneDrive).
• Based in Collaroy, Australia with full working rights.

Responsibilities

• First point of contact for phone and email enquiries; be professional and warm.
• Set up new jobs in workflow software and keep client records accurate in the CRM.
• Follow up quotes and enquiries to ensure nothing slips through the cracks.
• Keep client folders and project information tidy and current for each job.
• Support the team with quotes, tenders, and day-to-day office operations.
• Assist marketing, sales, finance or operations as needed.
• Create social media posts and light website updates.
• Help foster a social, collaborative office culture.

Skills

Organisation

Customer service

Communication

Initiative

Team player

Tools

Microsoft 365

Outlook

Teams

SharePoint

OneDrive

Accelo

Job description

Job Description

Be the person who makes a growing sustainability consultancy actually run.

We're Efficient Living, a team of architects, engineers, building designers and sustainability specialists helping Australian buildings and precincts become more sustainable and resilient. We're a small business, which means a genuine chance to make a difference in how projects come together, not just be a small cog in a big machine.

We're looking for someone sharp, organised and personable to help keep things running smoothly, the friendly voice clients hear first, the person who keeps our workflow tidy, and someone who helps the team stay connected day to day. It can be fast paced at times, but we're a genuinely lovely team who love what we do and who we do it with.

Sound like you? You'll get real variety and visibility across the whole business, client relationships, marketing, culture, operations, all in one role. Plus, when you need to clear your head, the ocean's a two-minute walk away.

The essentials, before you read on

• Based in our Collaroy office most of the week, with occasional flexibility to work from home
• You'll need full working rights in Australia already in place, we're not able to sponsor a visa for this role

What you'll actually be doing

Client & reception

• First point of contact for phone and email enquiries: professional, warm, on the ball
• Set up new jobs in our workflow software and keep client records accurate in our CRM
• Follow up quotes and enquiries so nothing slips through the cracks
• Keep client folders and project info tidy and current throughout each job

Business support

• Support the team with quotes and tenders
• Keep the office running smoothly: supplies, presentation, the day-to-day essentials
• Jump in wherever marketing, sales, finance or operations need a hand

Marketing & socials

• Create social media posting and light website updates
• Support broader sales and marketing efforts as we grow

Culture & team

• Track birthdays and milestones, coordinate celebrations and team events
• Contribute to a genuinely social, easygoing office culture

What you bring

• Full working rights in Australia already in place, we're not able to sponsor a visa for this role
• Experience in admin, reception, coordination or customer service, small business experience is a plus
• Comfortable with Microsoft 365 (Outlook, Teams, SharePoint, OneDrive)
• Able to read and understand basic architectural plans and drawings for homes and duplexes. This is genuinely important for the role, so please don't apply if this isn't something you can do or pick up quickly
• Naturally organised, with an eye for detail and follow-through
• A friendly, can-do attitude, with a keen interest for sustainability, people should want you answering their calls
• A strong self-starter, you take initiative without being asked twice

Bonus points (not required):

• Exposure to how architects, developers or construction teams work
• Experience with Accelo software

Who you are

You're reliable, personable, and genuinely enjoy being the person who keeps things moving. You're a real initiative taker, you don't wait to be told what to do, you spot the gap and fill it. You're keen to build real skills in a business that will invest in you as you grow.

Why Efficient Living?

• Collaroy office, 4-5 days a week, with occasional flexibility to work from home
• Flexible hours within office hours, dog-friendly
• Real exposure across the whole business, not siloed into one narrow task
• A team small enough that your work is genuinely seen and valued
• Support and training as you grow into the role, this is a genuine stepping stone

Applications close Friday 11th of September