Business Services Officer

Department of Defence; Puckapunyal; On-site; AUD 65,000 - 90,000; Full time

Job summary

The Department of Defence is seeking an APS 5 Business Services Officer to support logistics, security and facilities across Victoria's dispersed sites. Under limited direction you will assist the APS 6 Business Services Manager and take on roles such as Unit Security Officer and Facilities Manager to keep Defence facilities safe, compliant and fit for purpose.

You will coordinate security, administration, procurement and facilities management, ensuring WHS compliance, accurate records and

Qualifications

• Experience in security management, facilities coordination and business operations.

Responsibilities

• Supporting business services functions including security, administration, procurement, facilities and equipment management, information systems and site support.
• Managing physical, personnel and information security in accordance with Defence security policy across multiple sites.
• Coordinating facilities maintenance, repairs, infrastructure upgrades, accommodation and base support services.
• Liaising with contractors, estate personnel and stakeholders to resolve security, infrastructure and service delivery issues.
• Monitoring compliance with WHS, environmental and security requirements.
• Coordinating workflows, monitoring service delivery, maintaining accurate records and reporting.
• Identifying process improvements and providing timely advice to stakeholders to enhance operational effectiveness and capability outcomes.

Skills

Security management

Facilities coordination

Administration

Procurement

Budgeting

Tools

Microsoft Office

Defence IT systems

Job description

As the APS 5 Business Services Officer, you will support Defence logistics and maintenance operations across a geographically dispersed network of sites throughout Victoria. Under limited direction, you will assist the APS 6 Business Services Manager while undertaking the key roles of Unit Security Officer (USO) and Facilities Manager, ensuring Defence facilities remain safe, secure, compliant and fit for purpose.

Key responsibilities will include:

• Supporting business services functions including security, administration, procurement, facilities and equipment management, information systems and site support.
• Managing physical, personnel and information security in accordance with Defence security policy across multiple sites.
• Coordinating facilities maintenance, repairs, infrastructure upgrades, accommodation and base support services.
• Liaising with contractors, estate personnel and stakeholders to resolve security, infrastructure and service delivery issues.
• Monitoring compliance with WHS, environmental and security requirements.
• Coordinating workflows, monitoring service delivery, maintaining accurate records and reporting.
• Identifying process improvements and providing timely advice to stakeholders to enhance operational effectiveness and capability outcomes.

About our Team

Joint Logistics Unit - Victoria at Puckapunyal delivers theatre logistics services including warehousing, distribution and materiel maintenance, to Defence dependencies nationally and overseas. As part of the Business Services team, you will provide administrative and business support across work health and safety, security, facilities, information systems, equipment management, procurement, budgeting, reporting and records management.

This work is undertaken within a framework of legislation, established principles, work practices and procedures in accordance with Defence mission and business objectives. The team works within an integrated workforce of Australian Public Service, Australian Defence Force and Industry Partner personnel, providing responsive and customer-focused services that support the effective operation of the Puckapunyal site.

Our Ideal Candidate

We are seeking an experienced professional with demonstrated capabilities in security administration, facilities management and business support within a complex operational environment. You will be organised, adaptable and able to work independently while managing competing priorities across geographically dispersed sites and delivering consistent business support outcomes.

The successful candidate will:

• Demonstrate experience in security management, facilities coordination and business operations.
• Communicate professionally with Defence, industry and contractor stakeholders.
• Apply sound judgement to manage risks, resolve issues and elevate matters.
• Build trusted relationships through responsive, customer focused service delivery.
• Understand governance, compliance and assurance requirements relating to security, facilities and workplace operations.
• Manage competing priorities across multiple sites while maintaining service standards.
• Have experience in records management, procurement, budgeting, reporting, WHS and related business services functions.
• Use Microsoft Office and business systems confidently and adapt to Defence specific applications, processes and procedures.

Security Clearance

Applicants must be able to obtain and maintain a security clearance at "Negative Vetting Level 1".

The key duties of the position include:

• Supporting business services functions including security, administration, procurement, facilities and equipment management, information systems and site support.
• Managing physical, personnel and information security in accordance with Defence security policy across multiple sites.
• Coordinating facilities maintenance, repairs, infrastructure upgrades, accommodation and base support services.
• Liaising with contractors, estate personnel and stakeholders to resolve security, infrastructure and service delivery issues.
• Monitoring compliance with WHS, environmental and security requirements.
• Coordinating workflows, monitoring service delivery, maintaining accurate records and reporting.
• Identifying process improvements and providing timely advice to stakeholders to enhance operational effectiveness and capability outcomes.

The Role

As the APS 5 Business Services Officer, you will support Defence logistics and maintenance operations across a geographically dispersed network of sites throughout Victoria. Under limited direction, you will assist the APS 6 Business Services Manager while undertaking the key roles of Unit Security Officer (USO) and Facilities Manager, ensuring Defence facilities remain safe, secure, compliant and fit for purpose.

Key responsibilities will include:

• Supporting business services functions including security, administration, procurement, facilities and equipment management, information systems and site support.
• Managing physical, personnel and information security in accordance with Defence security policy across multiple sites.
• Coordinating facilities maintenance, repairs, infrastructure upgrades, accommodation and base support services.
• Liaising with contractors, estate personnel and stakeholders to resolve security, infrastructure and service delivery issues.
• Monitoring compliance with WHS, environmental and security requirements.
• Coordinating workflows, monitoring service delivery, maintaining accurate records and reporting.
• Identifying process improvements and providing timely advice to stakeholders to enhance operational effectiveness and capability outcomes.

About our Team

Joint Logistics Unit - Victoria at Puckapunyal delivers theatre logistics services including warehousing, distribution and materiel maintenance, to Defence dependencies nationally and overseas. As part of the Business Services team, you will provide administrative and business support across work health and safety, security, facilities, information systems, equipment management, procurement, budgeting, reporting and records management.

This work is undertaken within a framework of legislation, established principles, work practices and procedures in accordance with Defence mission and business objectives. The team works within an integrated workforce of Australian Public Service, Australian Defence Force and Industry Partner personnel, providing responsive and customer-focused services that support the effective operation of the Puckapunyal site.

Our Ideal Candidate

We are seeking an experienced professional with demonstrated capabilities in security administration, facilities management and business support within a complex operational environment. You will be organised, adaptable and able to work independently while managing competing priorities across geographically dispersed sites and delivering consistent business support outcomes.

The successful candidate will:

• Demonstrate experience in security management, facilities coordination and business operations.
• Communicate professionally with Defence, industry and contractor stakeholders.
• Apply sound judgement to manage risks, resolve issues and elevate matters.
• Build trusted relationships through responsive, customer focused service delivery.
• Understand governance, compliance and assurance requirements relating to security, facilities and workplace operations.
• Manage competing priorities across multiple sites while maintaining service standards.
• Have experience in records management, procurement, budgeting, reporting, WHS and related business services functions.
• Use Microsoft Office and business systems confidently and adapt to Defence specific applications, processes and procedures.

Eligibility

Security Clearance

Applicants must be able to obtain and maintain a security clearance at "Negative Vetting Level 1".

Getting to know the Department of Defence

The Department of Defence employs around 18,000 Australian Public Service (APS) employees. Defence APS employees work in a wide variety of critical roles, Australia wide, enabling our three services Navy, Army and Air Force, to do their job. Defence has a range of Australian Public Service (APS) career opportunities that offer interesting, challenging, and unique work. Our workforce includes administrative support, accountants, intelligence analysts, engineers, policy advisors, graphic designers, lawyers, social workers, IT specialists and contract managers to name a few. We offer a rewarding career that includes professional development, work-life balance, recognition, a flexible and supportive work environment and a diverse workforce. To find out more about a career with Defence please visit https://www.defence.gov.au/jobs-careers