Health Centre Practice Manager

Department of Defence; Puckapunyal; On-site; AUD 90,000 - 120,000; Full time

Job summary

Department of Defence in Puckapunyal, Victoria, seeks an experienced APS 6 Practice Manager to oversee a health facility serving ADF personnel. The role requires independent leadership, governance, and assurance across clinical and administrative functions to maintain high quality care.

The successful candidate will manage rosters, WHS, and governance activities, mentor junior staff, and collaborate with internal and external stakeholders to sustain a patient-centered, adaptable service at a

Qualifications

• Experience in managing a health care facility.
• Ability to make decisions in line with legislation and Defence policies.
• Strong verbal and written communication; ability to mentor staff.

Responsibilities

• Oversee day-to-day management of the health facility.
• Manage workforce rosters, workplace health and safety requirements, governance and quality assurance activities.
• Lead a small team and engage with stakeholders to achieve positive outcomes for ADF members.
• Ensure delivery of high quality health care for Defence personnel.

Skills

Facility management

Leadership

Stakeholder engagement

Communication

Change management

Job description

About our Team

Joint Health Command (JHC) is responsible for the delivery of healthcare services to over 70,000 Australian Defence Force (ADF) personnel. Through the delivery of reliable, resilient and best practice health services, JHC enables a healthy, ready, and supported Force from enlistment through to transition from service.

Health care services are delivered through eight Joint Health regions across Australia. The APS6 Practice Manager position is part of Joint Health Unit - Victoria & Tasmania and is based at Puckapunyal Health Centre, Puckapunyal, Victoria. Each Joint Health Unit facility provides a range of services which can include medical, nursing, dental, physiotherapy, mental health, rehabilitation, and in-patient care.

The JHC workforce is an integrated, multi-disciplinary team of Defence members, civilians, contractors and professional health providers. We work together to manage around one million patient health service interactions with Defence members each year.

This position reports to the Health Centre Manager at Puckapunyal Health Centre in Puckapunyal.

Our Ideal Candidate

An enthusiastic self-starter, our ideal candidate will have experience in managing a health care facility and be confident in working independently. They must demonstrate sound judgment and clinical knowledge to make decisions that are in the best interests of the patient and that comply with legislation, regulatory frameworks and Defence policies.

As a team leader, they must have excellent verbal and written communication skills. They must be able to develop productive relationships with various stakeholders both internal and external to Defence. The ability to foster a service focused and positive work culture is essential in ensuring that all team members are working towards shared objectives.

The ideal candidate must be flexible and adaptable. They will be comfortable with managing change and responding to short notice tasks. They will have the ability to anticipate, identify, and respond to changing priorities. They will also be committed to ongoing professional development for both themselves and their team, and be prepared to mentor and train junior team members to achieve optimal outcomes.

Security Clearance:

Applicants must be able to obtain and maintain a security clearance at Baseline Vetting level.

The key duties of the position include:

The Role

An opportunity exists for an experienced administrator to become the APS 6 Practice Manager of a health facility delivering services to Australian Defence Force (ADF) members in the Puckapunyal area. This is a dynamic role, working within a multidisciplinary healthcare team. The successful candidate will oversee the day-to-day management of the facility and be directly responsible for managing a wide range of administrative and coordination activities to ensure the provision of high quality health care.

These duties can include managing workforce rosters, workplace health and safety requirements, as well as conducting governance and quality assurance activities. Another key aspect of this role is leading a small team and engaging with other relevant stakeholders to achieve positive outcomes for ADF members. Effective communication skills are essential, particularly as this position is geographically disconnected from its headquarters.

About our Team

Joint Health Command (JHC) is responsible for the delivery of healthcare services to over 70,000 Australian Defence Force (ADF) personnel. Through the delivery of reliable, resilient and best practice health services, JHC enables a healthy, ready, and supported Force from enlistment through to transition from service.

Health care services are delivered through eight Joint Health regions across Australia. The APS6 Practice Manager position is part of Joint Health Unit - Victoria & Tasmania and is based at Puckapunyal Health Centre, Puckapunyal, Victoria. Each Joint Health Unit facility provides a range of services which can include medical, nursing, dental, physiotherapy, mental health, rehabilitation, and in-patient care.

The JHC workforce is an integrated, multi-disciplinary team of Defence members, civilians, contractors and professional health providers. We work together to manage around one million patient health service interactions with Defence members each year.

This position reports to the Health Centre Manager at Puckapunyal Health Centre in Puckapunyal.

Our Ideal Candidate

An enthusiastic self-starter, our ideal candidate will have experience in managing a health care facility and be confident in working independently. They must demonstrate sound judgment and clinical knowledge to make decisions that are in the best interests of the patient and that comply with legislation, regulatory frameworks and Defence policies.

As a team leader, they must have excellent verbal and written communication skills. They must be able to develop productive relationships with various stakeholders both internal and external to Defence. The ability to foster a service focused and positive work culture is essential in ensuring that all team members are working towards shared objectives.

The ideal candidate must be flexible and adaptable. They will be comfortable with managing change and responding to short notice tasks. They will have the ability to anticipate, identify, and respond to changing priorities. They will also be committed to ongoing professional development for both themselves and their team, and be prepared to mentor and train junior team members to achieve optimal outcomes.

Eligibility

Security Clearance:

Applicants must be able to obtain and maintain a security clearance at Baseline Vetting level.

Getting to know the Department of Defence

The Department of Defence employs around 18,000 Australian Public Service (APS) employees. Defence APS employees work in a wide variety of critical roles, Australia wide, enabling our three services Navy, Army and Air Force, to do their job. Defence has a range of Australian Public Service (APS) career opportunities that offer interesting, challenging, and unique work. Our workforce includes administrative support, accountants, intelligence analysts, engineers, policy advisors, graphic designers, lawyers, social workers, IT specialists and contract managers to name a few. We offer a rewarding career that includes professional development, work-life balance, recognition, a flexible and supportive work environment and a diverse workforce. To find out more about a career with Defence please visit https://www.defence.gov.au/jobs-careers