Business Performance Manager, WFI Agency & Growth

IAG; Adelaide; Remote; AUD 110,000 - 150,000; Full time

Benefits offered by this job

13% superannuation

20 days annual leave

MyLeave (5 extra days)

Work from home options

Up to 50% off personal insurance

Private health discounts

LinkedIn Learning access

IAG Academy study assistance

Job summary

WFI, part of Insurance Australia Group (IAG), is creating the Business Performance Manager role to shape the Agency & Growth business across Australia. This 12-month max-term, full-time position sits at the centre of a dynamic network, partnering with executives, agency partners and enabling teams to drive growth, performance and operational excellence.

You will establish rhythms, frameworks and insights to support smarter decision making and execution, lead a small team, and translate data into

Qualifications

• Experience leading business operations, performance, strategy, transformation or improvement initiatives.
• Strong stakeholder management and the ability to influence across complex organisations.
• Confidence interpreting data and turning insights into meaningful business actions.
• People leadership capability with a collaborative and adaptable approach.
• Exposure to insurance, financial services or other regulated industries will be highly regarded.

Responsibilities

• Lead business planning, governance and performance reporting activities that support strategic decision making and execution.
• Drive operational improvement initiatives, helping simplify processes and improve efficiency across the WFI Agency Network.
• Build strong relationships across leadership, agency partners and enabling functions to coordinate priorities and deliver outcomes.
• Translate data, insights and trends into practical recommendations that support growth and network performance.
• Coordinate executive and board reporting, ensuring clear, accurate and strategically aligned information is delivered.
• Lead and develop a small team focused on capability uplift, operational support and governance activities.

Skills

Business operations

Performance reporting

Strategy execution

Stakeholder management

People leadership

Job description

WFI is insurance you can have a career with. Part of Insurance Australia Group (known as IAG) we’re one of Australia’s leading rural, business insurers, who still believe in friendly, personal service.

Make your mark in a newly created role that will help shape the future of WFI's Agency & Growth business.

We're looking for a Business Performance Manager to partner closely with the Executive Manager, Agency & Growth and help bring strategy to life. This role sits at the centre of a dynamic and evolving business, connecting leaders, agency partners and enabling teams to drive growth, performance and operational excellence. You'll help establish the rhythms, frameworks and insights that support smarter decision making, stronger execution and a high-performing agency network. If you enjoy creating clarity from complexity, influencing across teams and making a genuine impact, this is an opportunity to leave your mark.

This is a 12-month max-term full-time role based in multiple locations across Australia.

What You'll Do

• Lead business planning, governance and performance reporting activities that support strategic decision making and execution.
• Drive operational improvement initiatives, helping simplify processes and improve efficiency across the WFI Agency Network.
• Build strong relationships across leadership, agency partners and enabling functions to coordinate priorities and deliver outcomes.
• Translate data, insights and trends into practical recommendations that support growth and network performance.
• Coordinate executive and board reporting, ensuring clear, accurate and strategically aligned information is delivered.
• Lead and develop a small team focused on capability uplift, operational support and governance activities.

What You'll Bring

• Experience leading business operations, performance, strategy, transformation or improvement initiatives.
• Strong stakeholder management skills and the ability to influence across complex organisations.
• Confidence interpreting data and turning insights into meaningful business actions.
• People leadership capability with a collaborative and adaptable approach.
• Exposure to insurance, financial services or other regulated industries will be highly regarded.

What We Offer

• Boosted superannuation with 13% as standard.
• 20 days annual leave + 5 days MyLeave (extra leave for what’s important to you).
• Work from home and many more flexibility options with myFlex.
• Up to 50% off personal insurance, including home and motor insurance.
• Partner discounts on private health insurance, tech & appliances, and many more.
• Access to LinkedIn Learning, the award-winning IAG Academy, study assistance and secondment opportunities.
• employment type eligibility criteria apply

Applications close: Tuesday 27 October 2026 11:59PM AEDT

Adjustments and Support

If you require any support or adjustments to participate equitably in our recruitment process, we encourage you to reach out to [e-mail] for a confidential conversation.

More About Us

As part of IAG you'll enjoy a world of career opportunities, a purpose-led place focused on creating connection and belonging, and where you can create meaningful impact every day and grow your career beyond the expected. That’s not just words. It’s our people promise. We're ready for you with unexpected opportunities for your career, your work-life and your ability to make a difference. We celebrate all viewpoints shaped by life experiences and culture, and are guided by the knowledge and voice of Aboriginal and Torres Strait Islander peoples, businesses, and communities. We collaborate on Indigenous-led solutions that enable growth and create meaningful change for our customers and employees.