Business Operations Support Manager (12 month contract)

CBHS Health Fund Limited; Sydney; Hybrid; AUD 120,000 - 160,000; Full time

Benefits offered by this job

Hybrid work

5 weeks annual leave

Free breakfast and snacks

Learning and development

Wellbeing and collaboration culture

Job summary

CBHS Health Fund Limited is seeking a Business Operations Support Manager (12 month contract) to join our Information Services function in Sydney. You’ll partner with leaders across the business to improve processes, governance and reporting while delivering continuous improvement initiatives that drive outcomes.

You will coordinate procurement and vendor administration, handle invoicing and contract processes, and develop dashboards and management reporting to enhance visibility and decision

Qualifications

• Demonstrated experience analysing and improving business processes.
• Experience facilitating workshops and stakeholder sessions.
• Experience coordinating procurement, invoicing and vendor administration activities.
• Experience developing reports, dashboards and management reporting.
• Excellent written and verbal communication skills.

Responsibilities

• Support governance and continuous improvement of the Information Services function.
• Coordinate procurement and vendor administration activities.
• Invoicing and contract processes coordination.
• Produce and support operational and performance reporting.
• Identify opportunities to improve processes, governance and ways of working.

Skills

Business process analysis

Workshop facilitation

Procurement coordination

Vendor administration

Reporting and dashboards

Written and verbal communication

Executive reporting support

Job description

Business Operations Support Manager (12 month contract)

Are you someone who loves turning complexity into clarity, improving the way teams work, and providing the insights that help organisations make better decisions? As our Business Operations Support Manager, you'll sit at the heart of Information Services (Technology), partnering with leaders across the business to improve processes, strengthen governance, deliver meaningful reporting, and drive continuous improvement initiatives that make a real impact.

What you'll be working on:

The Business Operations Support Manager supports the effective operation, governance and continuous improvement of the Information Services function. The role combines operational coordination, financial administration, reporting and business analysis capabilities to improve visibility, efficiency and decision making across Information Services. The role is responsible for managing procurement and vendor administration activities, coordinating invoicing and contract processes, producing and supporting operational and performance reporting, and identifying opportunities to improve processes, governance and ways of working. As our Business Operations Support Manager, you’ll work closely with Information Services leaders, analyse business processes, facilitate improvement initiatives, support strategic planning activities and contribute to special projects that enhance organisational effectiveness and business outcomes.

Why you'll enjoy this role

This role offers the opportunity to make a genuine difference across the function while developing a broad and highly sought-after skill set. You'll work closely with Information Services leaders, business stakeholders, and vendors, giving you exposure to strategic initiatives as well as day-to-day operational improvement. Whether you're analysing data, building executive reports, streamlining processes, coordinating key governance activities, or leading improvement discussions, you'll play an important role in shaping how the Technology function performs and evolves. It's an ideal opportunity for someone who enjoys variety, problem-solving, collaboration, and the satisfaction of seeing their ideas translate into measurable business outcomes.

Why you'll like working here

Hybrid working arrangements

5 weeks annual leave

Free breakfast and snacks in the office

Ongoing learning and development opportunities

A supportive culture that prioritises wellbeing, collaboration and service excellence

What you'll bring

Demonstrated experience analysing and improving business processes

Demonstrated experience facilitating workshops and stakeholder sessions

Demonstrated experience coordinating procurement, invoicing and vendor administration activities

Demonstrated experience developing reports, dashboards and management reporting

Excellent written and verbal communication skills

Health Insurance experience

Experience supporting executive, committee or board reporting

Experience within a Technology, PMO or operational support environment

During the selection process, candidates will be required to undergo additional background checks including verification of experience and qualifications in determining their suitability for the role. Successful candidates will also need to agree to undergo a National Police Check

Please note only successful applicants will be contacted.