Business Manager (WFA) Central Coast

WISE Employment; Central Coast; Presencial; AUD 90.000 - 120.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive salary packaging

Wellness Days

Fitness Passport access

Discounts via Flare

iPhone and laptop included

Descripción de la vacante

WISE Employment on the Central Coast is seeking a Business Manager to lead a Workforce Australia team, train and mentor consultants, and drive employment outcomes for job seekers. You will engage directly with job seekers, manage budgets, and develop community and business networks to expand opportunities.

A passion for helping people and strong problem-solving skills are essential. You will guide the team toward KPIs, oversee service delivery, and contribute to strategic planning to grow WISE's

Formación

• Proven ability to lead a team of employment services professionals
• Strong communication skills, both verbal and written
• Experience in managing budgets and competing KPIs
• Ability to mentor and train staff to improve outcomes
• Experience engaging with employers and community partners
• Strong planning, reporting, and time-management skills
• Capable of managing multiple priorities and adapting to change
• Knowledge of reporting tools and basic data interpretation

Responsabilidades

• Oversee all operational aspects of the business unit, including service delivery and contract management
• Guide and mentor your team to achieve expected employment outcomes
• Develop and manage budgets to forecast and deliver business performance
• Build relationships with businesses and the community to increase opportunities for customers
• Establish strategies to raise market awareness of WISE services

Conocimientos

Verbal and written communication

Planning and coordination

Negotiation and mediation

Team mentoring/training

KPIs / performance management

Budgeting

Stakeholder engagement

Problem solving

Computer literacy / reporting software

Descripción del empleo

Hello Central Coast... We’re Hiring a Business Manager!

Join a team who are passionate about helping people gain employment. As a Business Managerin our Workforce Australia (WFA)team, you will lead a teamof WFA consultants to achieve the best outcomes for their job seekers.

Your focus will be on training and mentoring your team to meet their KPIs. You’ll also engage with job seekers directly, providing a tailored employment service experience. If you're a person who thrives in problem solving and supporting others, this will be the role for you!

Perks of Joining WISE

• Competitive salary with Not-for-Profit Salary Packaging (tax savings)
• Four Wellness Days (1 every quarter), and opportunity to purchase additional annual leave
• Various health and lifestyle initiatives and benefits including access to Fitness Passport
• Access to discounts from leading retailers through Flare
• iPhone and laptop included

To be considered, you must:

• Have full Australian working rights
• Hold a full Australian driver’s license and have a vehicle
• Be willing to obtain a National Police Check
• Be able to pass a Working with Children Check
• Demonstrate the WISE attributes: Customer Centricity, Curiosity, Resilience, Adaptability, Creativity and a Growth Mindset
• Be willing to complete a pre-employment assessment
• Have sufficient experience within the employment services industry
• Have outstanding verbal and written communication skills
• Have highly developed planning and coordination skills
• Have negotiation, conflict management and mediation skills
• Have excellent time management skills and attention to detail
• Be computer literate and an ability to work towards KPIs
• Have the ability to track, report and interpret reports from WISE systems

A day in the role involves…

• Managing all operational aspects of the business, including service delivery and contract management
• Guiding and mentoring your team to achieve projected employment outcomes
• Developing and managing budgets to forecast and deliver business performance
• Developing networks and building relationships with businesses and the community to increase employment and training opportunities for our customers
• Establishing strategies to increase market awareness of WISE services

About WISE...

At WISE, our work focusses on reducing disadvantage and overcoming challenges so more people can earn, learn, and live well.

As Australia’s largest not-for-profit employment services provider, we deliver government-funded programs including Inclusive Employment Australia and Workforce Australia, offering free, tailored support to eligible job seekers and employers.

Our commitment extends beyond finding work — we provide training and upskilling, social and community connections, coaching and counselling, and create supported employment opportunities for people living with disability through our three social enterprises.

For more than 30 years, WISE has helped individuals shape their own futures — creating lasting, positive change for themselves and their communities.

Visit our website here to learn more about WISE.

We are Inclusive!

WISE is recognised by the Diversity Council Australia as an “Inclusive Employer”. We actively encourage and welcome candidates from culturally and linguistically diverse backgrounds, candidates with a disability, members of the LGBTIQA+ community and Aboriginal and/or Torres Strait Islander candidates.

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