Business Development Representative

Harte Hanks; Sydney; On-site; AUD 60,000 - 90,000; Full time

Job summary

Harte Hanks is seeking a high-energy Business Development Representative to join our Sydney team. You will own outbound prospecting, engage IT professionals, and partner with Sales and Marketing to build a qualified pipeline.

You will become a product expert, deliver a world-class first impression to new prospects, and collaborate with Account Executives to fill their pipeline while aiming to hit and exceed targets.

Qualifications

• Bachelor’s degree from an accredited institution is required.
• One to three years of B2B inside sales or customer-centric roles.
• Experience with Salesforce.com CRM and any sales enablement platforms is preferable.

Responsibilities

• Talk to a wide variety of IT professionals.
• Cold call and prospect leads to companies that could benefit from data storage solutions and services.
• Maintain email and phone conversations with warm prospects to determine the driving factor in the purchase decision
• Partner with experienced Account Executives/Sales Executives to help fill their pipeline
• Become a product expert and learn strategies to communicate product value
• Continually increasing product knowledge by working closely with the SrTL, Training, and Product Development teams
• Clearly communicate business decision drivers, costs, and benefits to showcase the product as a strategic advantage

Skills

Cold calling

Customer service

Over‑the‑phone communication

CRM proficiency

English communication

Education

Bachelor's degree

Tools

Salesforce.com CRM

Sales enablement platforms

Job description

We are seeking a high-energy, driven Business Development Representative (BDR) to join our growing team. This role is ideal for a proactive hunter — someone who excels at cold outreach, creative prospecting, and engaging decision-makers. You’ll play a key role in generating a qualified pipeline by executing outbound strategies and collaborating closely with the Sales and Marketing teams to penetrate target accounts.

As the Business Development Representative, you must become a product expert and serve as the “voice” of the company by creating a great first impression and providing a world-class experience to new prospects. You will enjoy this role if you are slightly competitive, with a strong desire and ability to hit targets and exceed expectations.

What you will do:

• Talk to a wide variety of IT professionals.
• Cold call and prospect leads to companies that could benefit from data storage solutions and services.
• Maintain email and phone conversations with warm prospects to determine the driving factor in the purchase decision
• Partner with experienced Account Executives/Sales Executives to help fill their pipeline
• Become a product expert and learn strategies to communicate product value
• Continually increasing product knowledge by working closely with the SrTL, Training, and Product Development teams
• Clearly communicate business decision drivers, costs, and benefits to showcase the product as a strategic advantage

What you bring:

• Superior customer service, cold calling, and data entry skills
• Strong over-the-phone communication and online presentation skills
• Advocate for customers and prospects by building rapport to identify their key needs and determine possible solution-sets
• Desire to think creatively and use problem-solving skills to assure customer satisfaction
• Ability to multitask, pay attention to detail, and prioritize in a fast-paced environment
• Intermediate to advanced experience navigating multiple windows to provide accurate information to the end user (multiple screens recommended but not required)
• Flexible attitude and demonstrated ability to hit targets and exceed expectations

What You will need:

• Must reside in Australia
• Must pass all assessments and systems check
• Ability to communicate through verbal and written English
• Proven proficiency in Word, Excel, Outlook, PowerPoint, CRMs, and other online resources for information

Preferred:

• One to three years of B2B experience in inside sales, telemarketing, or a customer-centric role.
• A bachelor’s degree from an accredited institution is required.
• Experience working with Salesforce.com CRM and any sales enablement platforms is preferable.

Harte Hanks is a global marketing services firm specializing in multi-channel marketing solutions that connect our clients with their customers in powerful ways. Experts in defining, executing, and optimizing the customer journey, Harte Hanks offers end-to-end marketing services including consulting, strategic assessment, data, analytics, digital, social, mobile, print, direct mail, and contact center. From visionary thinking to tactical execution Harte Hanks delivers smarter customer interactions for some of the world’s leading brands.

Harte Hanks works in close partnership with an Employer of Record (EOR) to ensure full compliance with Australian employment laws and regulatory requirements.

At Harte Hanks, we believe in creating a workplace where everyone has an equal chance to succeed, no matter their race, colour, religion, age, gender, nationality, disability, sexual orientation, gender identity and expression, veteran status, or any other protected characteristics. We embrace diversity and inclusivity, and we encourage you to showcase your individual strengths and experiences. Let's unleash your skills and expertise and make a positive impact together.

We appreciate the interest of all applicants; however, only candidates who meet the required qualifications and experience will be contacted for further consideration.