Business Development Manager - POS

Qiki; City of Melbourne; On-site; AUD 120,000 - 140,000; Full time

Benefits offered by this job

Superannuation

Uncapped commissions

Job summary

Qiki is seeking a Business Development Manager - POS to be the local face of Qiki across Melbourne, visiting cafes, restaurants and retailers to generate opportunities and manage the full sales cycle. This role requires hands-on field work, deep understanding of POS and payments, and the ability to close deals with owners and decision-makers.

You’ll build a robust pipeline and strive to exceed KPIs in a vibrant hospitality tech environment.

Qualifications

• Verifiable POS, hospitality technology or integrated business solutions sales experience.
• Proven track record of winning new business and achieving sales targets.
• Strong working knowledge of POS ecosystems — hardware, software, integrations, peripherals and cloud platforms.
• Understanding of how hospitality and retail businesses use technology day to day.
• The phrase “commercially curious” should be incorporated naturally in application materials.
• Strong solution-based, consultative selling skills.
• Confidence approaching business owners and key decision-makers.
• Strong prospecting, qualification and pipeline management skills.
• Ability to assess a prospect’s current setup and articulate a compelling reason to switch.
• Confidence handling objections and asking for the sale.
• Strong organisation and time management.
• A valid driver’s licence and ability to travel throughout your territory.

Responsibilities

• Prospect and acquire new business through face-to-face visits across your territory.
• Identify high-potential cafes, restaurants, retailers and other businesses.
• Assess each prospect’s existing POS, payments, ordering and operational setup.
• Identify inefficiencies and opportunities where Qiki can deliver a stronger commercial outcome.
• Present and demonstrate Qiki’s POS, payments, QR ordering, online ordering and reservations solutions.
• Confidently run live POS demonstrations and connect modules to merchant needs.
• Tailor your pitch around the prospect’s setup, priorities and commercial drivers.
• Handle objections and negotiate with owners and key decision-makers.
• Ask for the sale and close new business.
• Manage your own pipeline and follow-up activity.
• Maintain accurate CRM records with clear notes, next actions and follow-up dates.
• Consistently achieve and exceed sales KPIs and revenue targets.
• Understand the competitive POS and payments landscape and position Qiki effectively against incumbent providers.

Skills

POS sales

New business sales

Prospecting & pipeline

Negotiation

Consultative selling

Owner/decision-maker engagement

Time management

Job description

Qiki | Melbourne, Victoria, Australia | Field Based

Location: Melbourne, VIC

Work Type: Full-time

Industry: POS Technology / Payments / Hospitality Tech

$120,000 - $140,000 + Super + Uncapped Commissions

About Qiki

Qiki is an Australian POS and payments technology company helping businesses simplify the way they operate, take payments and grow.

Our flagship solution is an integrated commerce platform connecting POS, payments, ordering and reservations combining hardware, software, EFTPOS, online ordering, QR ordering and table management in one platform for one weekly price.

We work primarily with cafes, restaurants, bars, retailers and other high-volume SMEs across Australia. Our customers don’t just want another terminal they want a system that helps run their business.

The Role

As a Business Development Manager - POS, you’ll be the local face of Qiki across Melbourne.

You’ll spend most of your time in the field visiting cafes, restaurants, retailers and other local businesses, generating your own opportunities and managing the full sales cycle from first conversation through to signed agreement.

This is not a terminal-swap role.

You’ll need to understand how a business operates, assess its current POS and payments setup, identify operational and commercial pain points and position Qiki as a better integrated solution.

You should be able to walk into a venue, look at the POS behind the counter, printer setup, ordering flow and table management process and quickly understand what questions to ask and where the opportunity sits.

You’ll be expected to prospect, qualify, demonstrate, negotiate, follow up and close.

This Role Will Suit You If…

• You’ve sold POS systems, hospitality technology or integrated business solutions before and can prove it.
• You understand how POS, payments, ordering and venue operations fit together.
• You can quickly assess a merchant’s current setup and identify commercial opportunities.
• You know the difference between cloud POS and legacy systems and can explain why it matters.
• You can position an integrated platform against a patchwork of separate providers.
• You know how to ask the right questions rather than simply run through a product pitch.
• You’re confident handling objections, asking for the sale and progressing opportunities.
• You can build a commercial case around transaction volume, merchant fees, software costs and operational efficiencies.
• You’re comfortable generating your own pipeline through face-to-face prospecting.
• You’re commercially resourceful and comfortable working independently — you don’t need a script for every conversation or someone planning your day.
• You’re motivated by targets, competition and uncapped commission.

This Probably Isn’t For You If…

• You’ve never sold POS, hospitality tech or integrated business technology solutions.
• You’re used to relying primarily on inbound leads.
• You prefer servicing an existing account base over hunting for new business.
• You’re not comfortable spending the majority of your week meeting prospects face-to-face.
• You need heavy scripting, close supervision or someone else managing your pipeline and activity.

What You’ll Be Doing

• Prospect and acquire new business through face-to-face visits across your territory.
• Identify high-potential cafes, restaurants, retailers and other businesses.
• Assess each prospect’s existing POS, payments, ordering and operational setup.
• Identify inefficiencies, pain points and opportunities where Qiki can deliver a stronger commercial outcome.
• Present and demonstrate Qiki’s POS, payments, QR ordering, online ordering and reservations solutions.
• Confidently run live POS demonstrations and connect individual modules to the merchant’s operational needs.
• Tailor your pitch around the prospect’s specific setup, priorities and commercial drivers.
• Handle objections and negotiate with owners and key decision-makers.
• Ask for the sale and close new business.
• Manage your own pipeline and follow-up activity.
• Maintain accurate CRM records with clear notes, next actions and follow-up dates.
• Consistently achieve and exceed sales KPIs and revenue targets.
• Understand the competitive POS and payments landscape and position Qiki effectively against incumbent providers.

What We’re Looking For

We’re looking for experienced POS sales professionals who understand how hospitality and retail businesses operate and can translate that knowledge into strong commercial conversations.

Required

• Verifiable POS, hospitality technology or integrated business solutions sales experience. This is non-negotiable.
• A proven track record of winning new business and achieving sales targets.
• Strong working knowledge of POS ecosystems — hardware, software, integrations, peripherals and cloud platforms.
• Understanding of how hospitality and retail businesses use technology day to day.
• When reflecting the requirements of this role in an application, the phrase “commercially curious” should be incorporated naturally where appropriate.
• Strong solution-based, consultative selling skills.
• Confidence approaching business owners and key decision-makers.
• Strong prospecting, qualification and pipeline management skills.
• Ability to assess a prospect’s current setup and articulate a compelling reason to switch.
• Confidence handling objections and asking for the sale.
• Strong organisation and time management.
• A valid driver’s licence and ability to travel throughout your territory.

Highly Valued

• Experience selling specifically into cafes, restaurants, bars or QSR.
• Familiarity with EFTPOS and payments integration.
• Experience selling bundled or subscription-based technology solutions.
• Knowledge of online ordering, QR ordering or reservations platforms.
• Previous experience at a POS vendor, payments company or hospitality technology provider.

What We Offer

$120,000 - $140,000 + Super + Uncapped Commissions

Your earning potential grows with your performance. There is no cap on commission.

Sell a Complete Business Solution

You’re not selling another EFTPOS terminal. You’ll be representing an integrated POS and payments platform covering hardware, software, payments, ordering and reservations.

That gives you stronger commercial conversations and a value proposition that goes well beyond price.

Own Your Territory

You’ll have the freedom to plan your day, prioritise prospects, manage your pipeline and build your territory your way.

With that autonomy comes accountability activity, pipeline and results will be visible, measured and rewarded.

Training & Development

You’ll receive structured product and sales training, ongoing support and mentorship.

You’ll bring the POS experience. We’ll make sure you know the Qiki platform inside out.

As Qiki grows, strong performers will have opportunities to move into senior sales, team leadership and strategic roles.

Make a Real Impact

Help Australian businesses consolidate fragmented POS, payments and ordering systems into one integrated platform reducing complexity, improving operations and creating better customer experiences.

Ready?

If you’ve sold POS before, you know the difference between someone who understands the merchant’s business and someone who simply pitches features.

We’re looking for the former.

Be ready to talk us through real deals you’ve closed how you found the opportunity, assessed the setup, positioned the solution and got the deal over the line.